[Bug] v2.0.1 Backup Website Task Still Failing.

[yvesyc]

Contact Information

No response

1Panel Version

V2.0.1

Problem Description

v2.0.1 - Scheduled Task - Website Backup Still Fails, How to Fix It?

The website type is WordPress.

After testing, some websites can be backed up successfully, while others consistently fail to back up. I can't identify any pattern and don't know what might be affecting the backup file compression.

Steps to Reproduce

Log in to the 1Panel admin dashboard
Go to "Scheduled Tasks" -> "Backup Website"
Configure the backup parameters and save
Wait for the scheduled task to run automatically (or trigger it manually)
Check the task log and see the backup fails with the error:

[2025-06-13 18:30:57] [ERROR] init sites config failed, err: open conf/sites.json: no such file or directory[2025-06-13 18:30:57] [INFO] [xpack] migration run successfully[2025-06-13 18:30:58] [INFO] [AppStore] download file from https://apps-assets.fit2cloud.com/stable/1panel.json.zip[2025-06-13 18:32:53] [DEBUG] tar --warning=no-file-changed --ignore-failed-read --exclude-from=<(find /opt/1panel/runtime/php/PHP81 -type s -printf '%P' | sed 's|^|PHP81/|') -zcf /opt/1panel/tmp/website/www.abcdef.com/website_www.abcdef.com_20250613183253tq1ew/www.abcdef.com.runtime/runtime.tar.gz PHP81[2025-06-13 18:32:55] [DEBUG] tar --warning=no-file-changed --ignore-failed-read --exclude-from=<(find /opt/1panel/tmp/website/www.abcdef.com/website_www.abcdef.com_20250613183253tq1ew/www.abcdef.com.runtime -type s -printf '%P' | sed 's|^|www.abcdef.com.runtime/|') -zcf /opt/1panel/tmp/website/www.abcdef.com/website_www.abcdef.com_20250613183253tq1ew/www.abcdef.com.runtime.tar.gz www.abcdef.com.runtime[2025-06-13 18:32:55] [DEBUG] tar --warning=no-file-changed --ignore-failed-read --exclude-from=<(find /opt/1panel/www/sites/www.abcdef.com -type s -printf '%P' | sed 's|^|www.abcdef.com/|') -zcf /opt/1panel/tmp/website/www.abcdef.com/website_www.abcdef.com_20250613183253tq1ew/www.abcdef.com.web.tar.gz www.abcdef.com[2025-06-13 18:33:33] [ERROR] cronjob alert push failed, err: record not found

The expected correct result

No response

Related log output

Additional Information

No response

[wanghe-fit2cloud]

Thank you for the feedback. What type of website are you backing up?

[yvesyc]

Current solution: It was found that backup failures of individual websites caused the overall website backup task to fail. So, the corresponding website configuration was deleted in the website settings, then the website was recreated and reconfigured. After manually testing the backup, everything worked fine. Returning to the scheduled task for website backup also worked normally. Based on the current findings, it is suspected that the backup failure was caused by compression issues in the file directory of a specific website, though the exact reason remains unknown.

[wanghe-fit2cloud]

Current solution: It was found that backup failures of individual websites caused the overall website backup task to fail. So, the corresponding website configuration was deleted in the website settings, then the website was recreated and reconfigured. After manually testing the backup, everything worked fine. Returning to the scheduled task for website backup also worked normally. Based on the current findings, it is suspected that the backup failure was caused by compression issues in the file directory of a specific website, though the exact reason remains unknown.

If you’re able to identify the specific issue causing the backup failure later on, feel free to let me know. We’ll work on fixing and optimizing it in future versions.

[yvesyc]

If you’re able to identify the specific issue causing the backup failure later on, feel free to let me know. We’ll work on fixing and optimizing it in future versions.

Alright, no problem.

[zhengkunwang223]

Where is the log "[ERROR] init sites config failed" displayed? Could you provide a screenshot?

[wanghe-fit2cloud]

It’s recommended to upgrade 1Panel to the latest version to check if the issue still exists. We have optimized related issues in the last two versions.