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Help Center: Check audio notification on message received #97702

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escapemanuele opened this issue Dec 20, 2024 · 1 comment
Open

Help Center: Check audio notification on message received #97702

escapemanuele opened this issue Dec 20, 2024 · 1 comment
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[Experiment] AI labels added [Feature Group] Support All things related to WordPress.com customer support. [Feature] Help Center The new integrated Help Center in Calypso that provides support tools on all screens. [Feature] Notifications Site notifications.

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@escapemanuele
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Context: p1734645852277429-slack-C07D72S1135

A user said they used to have audible notifications when we replied to their requests, and now they don't. I don't have time for testing today and will be AFK a bit, so I wanted to raise the question somewhere. They tested multiple browsers.
@github-actions github-actions bot added [Feature Group] Support All things related to WordPress.com customer support. [Feature] Help Center The new integrated Help Center in Calypso that provides support tools on all screens. [Feature] Notifications Site notifications. labels Dec 20, 2024
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OpenAI suggested the following labels for this issue:

  • [Feature Group] Support: The issue pertains to user support, as it discusses a problem with notifications that users are experiencing.
  • [Feature] Notifications: This label directly relates to the audible notifications that the user mentioned they stopped receiving.
  • [Feature] Help Center: The issue is raised in the context of the Help Center, indicating that assistance or guidance is being sought regarding this problem.

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[Experiment] AI labels added [Feature Group] Support All things related to WordPress.com customer support. [Feature] Help Center The new integrated Help Center in Calypso that provides support tools on all screens. [Feature] Notifications Site notifications.
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