Fetch all subscriptions stopped working.

[ChrisMoret]

Describe the bug
The 'Fetch All Subscriptions' function on my landing page has suddenly stopped working. It had been running smoothly for a while, but recently, a client reached out, saying they were unable to purchase my add-in through Microsoft. When I attempted to fetch new subscriptions to investigate, I encountered an error.

To Reproduce
Steps to reproduce the behavior:

1. here is the link https://naj-sa621-admin.azurewebsites.net/Home/Subscriptions
2. Click on Fetch all subscriptions
3. I get an error something went wrong. Check logger logs. But I cannot find the logs

Expected behavior
It should load all new subscriptions

Screenshots
uploaded below

Environment (please complete the following information):
Azure SaaS accelerator

Additional context
I built the landing page and webhook two years ago using a PowerShell script to set everything up. It ran flawlessly without any issues. Nothing has changed, but at some point a few months ago—though I’m not sure exactly when—the process stopped working, and I no longer receive emails about pending subscriptions.

[svcwre]

We're experiencing the same issue and we are no longer able to process subscriptions.
Are there any new findings or workarounds in the meantime?

Thanks.

[ChrisMoret]

Good morning github support. I was able to resolve the issue. It appears that I ran out of disk space. Best regards ***@***.*** Chris Moret Owner PO Box 652 | Cotati, CA 94931 Phone 707.595.8215 Cell 707.481.2399 www.Naj-Tech.com<http://www.naj-tech.com/> From: svcwre ***@***.***> Sent: Tuesday, June 17, 2025 12:59 AM To: Azure/Commercial-Marketplace-SaaS-Accelerator ***@***.***> Cc: Chris Moret ***@***.***>; Author ***@***.***> Subject: Re: [Azure/Commercial-Marketplace-SaaS-Accelerator] Fetch all subscriptions stopped working. (Issue #829) [https://avatars.githubusercontent.com/u/216675068?s=20&v=4]svcwre left a comment (Azure/Commercial-Marketplace-SaaS-Accelerator#829)<#829 (comment)> We're experiencing the same issue and we are no longer able to process subscriptions. Are there any new findings or workarounds in the meantime? Thanks. — Reply to this email directly, view it on GitHub<#829 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/ARWVE4DISCGF5ZIK3YDYTID3D7DFPAVCNFSM6AAAAAB6TW7KXSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDSNZZGMZTKMJYGI>. You are receiving this because you authored the thread.Message ID: ***@***.******@***.***>>

[svcwre]

Good afternoon Chris, Thanks a lot for the feedback! I'm glad you have solved it.

May I ask how did you determine that the storage was full? Are there Azure CLI commands or similar where I can verify this?
Actually we should have enough storage. To be on the safe side, I have increased the quota, but so far no solution.
Did you “restart” anything after the storage expansion or something similar?

Thank you in advance for your answer.

[ChrisMoret]

Hello, I was able to solve the issue by using the Azure Cloud shell. After several attempts to install the SaaS accelerator, I noticed a message indicating that the disk space was full. I found it surprising that MS does not provide any warning about this. Fortunately, I was see the disk size by using this command in the cloud shell: df -h. Here is the command I used to increase the disk size: az disk update --resource-group MyResourceGroup --name MyDiskName --size-gb 128. Next, I restarted the service and was able to install the SaaS accelerator with out any issues. I hope this information is helpful. Best regards. ***@***.*** Chris Moret Owner PO Box 652 | Cotati, CA 94931 Phone 707.595.8215 Cell 707.481.2399 www.Naj-Tech.com<http://www.naj-tech.com/> From: svcwre ***@***.***> Sent: Tuesday, June 17, 2025 8:03 AM To: Azure/Commercial-Marketplace-SaaS-Accelerator ***@***.***> Cc: Chris Moret ***@***.***>; Author ***@***.***> Subject: Re: [Azure/Commercial-Marketplace-SaaS-Accelerator] Fetch all subscriptions stopped working. (Issue #829) [https://avatars.githubusercontent.com/u/216675068?s=20&v=4]svcwre left a comment (Azure/Commercial-Marketplace-SaaS-Accelerator#829)<#829 (comment)> Good afternoon Chris, Thanks a lot for the feedback! I'm glad you have solved it. May I ask how did you determine that the storage was full? Are there Azure CLI commands or similar where I can verify this? Actually we should have enough storage. To be on the safe side, I have increased the quota, but so far no solution. Did you “restart” anything after the storage expansion or something similar? Thank you in advance for your answer. — Reply to this email directly, view it on GitHub<#829 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/ARWVE4AE5EA4I5DHPOXFCO33EAU3TAVCNFSM6AAAAAB6TW7KXSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDSOBQG4ZTQNJQGI>. You are receiving this because you authored the thread.Message ID: ***@***.******@***.***>>

[svcwre]

Thanks again for your quick and detailed reply.
From my perspective our disk space seems to be sufficient:

Filesystem Size Used Avail Use% Mounted on
overlay 50G 1.4M 47G 1% /
tmpfs 64M 0 64M 0% /dev
shm 64M 0 64M 0% /dev/shm
/dev/sdc 50G 1.4M 47G 1% /etc/hosts
tmpfs 1.8G 0 1.8G 0% /sys/fs/cgroup
//saasacceleratorsa1.file.core.windows.net/saasacceleratorfs1 10G 5.0G 5.0G 50% /usr/csuser/clouddrive
/dev/loop0 5.0G 3.8G 905M 82% /home/administrator

Thanks & best regards.