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This repository was archived by the owner on Feb 27, 2025. It is now read-only.
This repository was archived by the owner on Feb 27, 2025. It is now read-only.

[25169] Ticket Payload on Ticket Update not properly logging changes  #213

@iskolares

Description

@iskolares

I created a flow using the 'Ticket Updated' event and found out that the ticket payload on the "ticket" and "from" object is not correctly logging the changes.

  • Board change - correctly logging the "from" and "ticket" board

  • Status change - correctly logging the "from" and "ticket" status

  • Priority change - both "from" and "ticket" has the new priority set

  • Service type change - both "from" and "ticket" has the new type set

  • Service sub type - both "from" and "ticket" has the new subtype set

Sample flow:
https://australia.flow.microsoft.com/manage/environments/Default-e021ec19-1a78-4d24-9271-9d7a522a8531/flows/16e53855-56c8-40be-b8c5-893bae9db492/details

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