Description
Welcome!
- Yes, I have searched for similar issues on GitHub and found none.
What did you do?
Once a contact is deleted if that contact send a new wapp message the conversation wont be recreated on chatwoot acting more like a block.
If you go to evoapi instance and then to chatwoot integration and disable/enable the integration (sqs) and try to send a message again it will work
What did you expect?
When a contact is deleted the conversation should be deleted as long with contact details. a new message from the contact was to recreate the contact without details and create a new conversation
What did you observe instead of what you expected?
if the contact is deleted from chatwoot base a new message from the contact was to create a new conversation
Screenshots/Videos
No response
Which version of the API are you using?
2.3.0 evo api 4.3 cw
What is your environment?
Ubuntu/Docker
Other environment specifications
No response
If applicable, paste the log output
2025-07-14T01:27:55.817725499Z [Evolution API] v2.3.0 212 - Sun Jul 13 2025 22:27:55 ERROR [ChatwootService] [object]
2025-07-14T01:27:55.823179661Z ApiError: Conversation not found
2025-07-14T01:27:55.823210227Z at catchErrorCodes (/evolution/node_modules/@figuro/chatwoot-sdk/dist/core/request.js:226:15)
2025-07-14T01:27:55.823219434Z at /evolution/node_modules/@figuro/chatwoot-sdk/dist/core/request.js:257:17
2025-07-14T01:27:55.823227283Z at process.processTicksAndRejections (node:internal/process/task_queues:95:5) {
2025-07-14T01:27:55.823234588Z url: 'http://xxxx.online/api/v1/accounts/1/conversations/3/messages',
2025-07-14T01:27:55.823260819Z status: 404,
2025-07-14T01:27:55.823268326Z statusText: 'Not Found',
2025-07-14T01:27:55.823274006Z body: { error: 'Resource could not be found' },
2025-07-14T01:27:55.823279706Z request: {
2025-07-14T01:27:55.823285414Z method: 'POST',
2025-07-14T01:27:55.823290890Z url: '/api/v1/accounts/{account_id}/conversations/{conversation_id}/messages',
2025-07-14T01:27:55.823296725Z path: { account_id: '1', conversation_id: 3 },
2025-07-14T01:27:55.823302257Z formData: {
2025-07-14T01:27:55.823307828Z content: 'Ola',
2025-07-14T01:27:55.823313303Z message_type: 'incoming',
2025-07-14T01:27:55.823376961Z private: false,
2025-07-14T01:27:55.823387827Z source_id: 'WAID:3ABA075990F40BA92FAE',
2025-07-14T01:27:55.823393576Z content_attributes: [Object],
2025-07-14T01:27:55.823399334Z source_reply_id: null,
2025-07-14T01:27:55.823405162Z attachments: []
2025-07-14T01:27:55.823410862Z },
2025-07-14T01:27:55.823416788Z errors: { '403': 'Access denied', '404': 'Conversation not found' }
2025-07-14T01:27:55.823422467Z }
2025-07-14T01:27:55.823428126Z }
2025-07-14T01:27:55.823433727Z
Additional Notes
No response