Can't send MMS, error code 5

[Hwmpunk]

Checklist

• I can reproduce the bug with the latest version given here.
• I made sure that there are no existing issues - open or closed - to which I could contribute my information.
• I made sure that there are no existing discussions - open or closed - to which I could contribute my information.
• I have read the FAQs inside the app (Menu -> About -> FAQs) and my problem isn't listed.
• I have taken the time to fill in all the required details. I understand that the bug report will be dismissed otherwise.
• This issue contains only one bug.
• I have read and understood the contribution guidelines.

Affected app version

1.0.0

Affected Android/Custom ROM version

Graphene OS

Affected device model

Pixel 8 pro

How did you install the app?

None

Steps to reproduce the bug

Sending gif text results in cannot send, touch to retry. Then error code 5 pops up.

Expected behavior

Can't send Gifs

Actual behavior

Error code 5

Screenshots/Screen recordings

No response

Additional information

No response

[Aga-C]

Are you able to send normal photos? Also, how large (in kilobytes) is this GIF file?

[Hwmpunk]

Are you able to send normal photos?

Yes but FYI I must type a text along with it or send button is greyed out.

Videos also do not send*

[naveensingh]

Error code 5 is usually thrown when you are sending something that exceeds carrier limits. It may be that you have sent too many MMS messages or you are sending a file that is too big. The error messages need to be more user-friendly.

@Hwmpunk Can you please try sending a very small file no more than 20-100kbs?

[Hwmpunk]

Error code 5 is usually thrown when you are sending something that exceeds carrier limits. It may be that you have sent too many MMS messages or you are sending a file that is too big. The error messages need to be more user-friendly.

@Hwmpunk Can you please try sending a very small file no more than 20-100kbs?

I sent a 191kb gif and it worked. The one that didn't was exactly 1mb. The stock Graphene messaging app can send larger Gifs and videos under 2mb. For some reason your app has a smaller limit of less than 1mb. But yes, there's a limit on standard mms.

Out of curiosity, stock Android or Apple can reduce the quality of the media in order to send, not sure how difficult it would be to incorporate that into the app. Would at least make mms more usable. Most pictures these days are above 2mb

[naveensingh]

The app always tries to resize normal images to the MMS limit set in app settings. It doesn't do that for GIFs (yet) so that explains why your stock messages app can send it by compressing it. Can you try sending a ~2MB JPEG or PNG image? It shouldn't fail.