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GSConnect is not working, it freezes the computer and the application crashes. #1870

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universish opened this issue Oct 2, 2024 · 8 comments
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bug An issue that is confirmed as a bug maybe A feature or change that's not certain to be implemented needs testing A contribution that needs testing shell-extension An issue related to the GNOME Shell extension

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@universish
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Describe the bug

I activate it from the extensions app, then click on the button in the top right corner with the “ethernet-voice-off” logo. the drawer opens. I activate GSConnect, the computer starts to freeze. the application crashes. When I don't turn it off from extensions, the computer freezes and overclocking problem is not fixed. gnome v46. OS: fedora workstation 40

Steps to reproduce

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Expected behavior

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GSConnect version

57

Installed from

GNOME Extensions website

GNOME Shell version

46.5

Linux distribution/release

Fedora Workstation 40

Paired device(s)

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KDE Connect app version

24.08.0

Plugin(s)

GSConnect gnome shell extension v57

Support log

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Screenshots

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Notes

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@github-actions github-actions bot added the triage An issue that needs confirmation and labeling label Oct 2, 2024
@IAM-NEYE
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i don't think you need KDE connect is you are using GSConnect. Did you installed KDE Connect by yourself or it installed with GS connect( though i don't think it should be the case)
suggestion : remove KDE connect and then enable gsconnect, if it doesn't work try reinstalling GSconnect after trying first suggestion.

@universish
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As far as I know GSConnect is just a GUI, maybe a GUI shortcut. It uses kde connect as infrastructure.

@ferdnyc
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ferdnyc commented Oct 17, 2024

@universish No, sorry, it's exactly the opposite. You must not have kdeconnect running on a Linux system that uses GSConnect, as they will conflict with each other. GSConnect is a complete GNOME replacement for the kdeconnect Linux service. KDE Connect is only needed on the Android side, to communicate with GSConnect.

@ferdnyc
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ferdnyc commented Oct 17, 2024

(That's mentioned in the Wiki install instructions, and on GSConnect's extensions.gnome.org page.)

@ferdnyc
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ferdnyc commented Oct 17, 2024

I'm still not clear on why the conflict would be causing the freezing/crashing issues you mentioned, that's unexpected. Typically kdeconnect being active just means that GSConnect can't access the network ports it needs in order to communicate.

But I suppose it's possible that failing to bind the correct ports is causing the D-Bus service to be restarted in a loop, which could lead to resource exhaustion. It's probably worth investigating, but in terms of solving the immediate issue for you, deactivating/uninstalling kdeconnect should clear up the conflict and allow GSConnect to function normally.

@ferdnyc ferdnyc added bug An issue that is confirmed as a bug needs testing A contribution that needs testing maybe A feature or change that's not certain to be implemented shell-extension An issue related to the GNOME Shell extension and removed triage An issue that needs confirmation and labeling labels Oct 17, 2024
@universish
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universish commented Oct 20, 2024

Today I deleted kde connect. I installed GSConnect app.
I was going to install the GSConnect extension. The website server gave me an error:

https://extensions.gnome.org/

504 Gateway Time-out
The server didn't respond in time.

It was delayed until later.

@universish
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I also installed the GSConnect plugin today. No problem, it works fine. No cramping or freezing.
The problem was having kde connect installed. Uninstall kde connect. install GSConnect from gnome-software store. If you don't have the GSConnect extension installed, install it from the Gnome extension web page or from the flathub “Extension Manager” application. The problem should be solved.

@ferdnyc
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ferdnyc commented Oct 21, 2024

Glad you got that sorted out, @universish!

I'm debating reopening this, to look into the issues with GSConnect making GNOME Shell / the system itself unstable, if used with kdeconnect installed... but I'm not sure there's that much likelihood of anyone doing much to address that issue, and really it's best to just avoid the situation. This can probably stay closed for now, we might need to revisit it if the issue comes up again in the future.

@universish universish reopened this Oct 21, 2024
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Labels
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