You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Hearthstone HDT plugin frequently crashes, the error window cannot be opened. Checking the Crash Reports file, the error message shows:System.OutOfMemoryException: There is not enough memory to continue the execution of the program.
Error status: During plugin operation, it suddenly freezes and requires a restart. After running for two or three rounds, it freezes again. Reinstalling HDT, Hearthstone, setting permissions, running antivirus, updating .NET, and even reinstalling the system have all been ineffective.
I checked the Windows system logs
Then I analyzed the possible causes
1、Insufficient system memory or improper application memory management. Ensure the system has enough available memory, close unnecessary applications
2、The exception occurs during WPF rendering process, possibly related to graphics resource management
3、Check for memory leaks or unnecessary resource allocation
4、Make sure you're using the latest version of the software
Finally, after various attempts, I discovered it was a WPF issue.
By disabling hardware acceleration, the software no longer uses the GPU but instead uses the CPU for rendering, and I found this resolved the issue.
I found that many people have encountered this issue but haven't solved it. I'm not sure if this solution will work for everyone. I wonder if this problem can ultimately be resolved at the code level.
The text was updated successfully, but these errors were encountered:
Hi there, thanks for the report and the investigation!
I don't we can generally propose or automatically disable hardware acceleration, but this seems like it's indicative of some kind of behaviour in WPF, either because it's a bug or because HDT is triggering a bad behaviour. Nonetheless I'll see if we can add this to some FAQ or an error dialog.
Hearthstone HDT plugin frequently crashes, the error window cannot be opened. Checking the Crash Reports file, the error message shows:System.OutOfMemoryException: There is not enough memory to continue the execution of the program.
Error status: During plugin operation, it suddenly freezes and requires a restart. After running for two or three rounds, it freezes again. Reinstalling HDT, Hearthstone, setting permissions, running antivirus, updating .NET, and even reinstalling the system have all been ineffective.
I checked the Windows system logs
Then I analyzed the possible causes
1、Insufficient system memory or improper application memory management. Ensure the system has enough available memory, close unnecessary applications
2、The exception occurs during WPF rendering process, possibly related to graphics resource management
3、Check for memory leaks or unnecessary resource allocation
4、Make sure you're using the latest version of the software
Finally, after various attempts, I discovered it was a WPF issue.
By disabling hardware acceleration, the software no longer uses the GPU but instead uses the CPU for rendering, and I found this resolved the issue.
I found that many people have encountered this issue but haven't solved it. I'm not sure if this solution will work for everyone. I wonder if this problem can ultimately be resolved at the code level.
The text was updated successfully, but these errors were encountered: