When streaming, the sound disappears after a while. #4460
Description
Is there an existing issue for this?
- I have searched the existing issues
Is your issue described in the documentation?
- I have read the documentation
Is your issue present in the latest beta/pre-release?
This issue is present in the latest pre-release
Describe the Bug
Two Xiaomi TVs are connected to the router via Wi-Fi, and the streaming host uses a wired gigabit connection.
After streaming for a while, there is no sound, but it returns to normal after some time. Pausing and resuming the stream also restores the sound.
Expected Behavior
Two Xiaomi TVs are connected to the router via Wi-Fi, and the streaming host uses a wired gigabit connection.
After streaming for a while, there is no sound, but it returns to normal after some time. Pausing and resuming the stream also restores the sound.
Additional Context
No response
Host Operating System
Windows
Operating System Version
win 10 22H2
Architecture
amd64/x86_64
Sunshine commit or version
2025.924.154138
Package
Windows - installer (recommended)
GPU Type
AMD
GPU Model
7700XT
GPU Driver/Mesa Version
32.0.21025.10016
Capture Method
None
Config
Apps
Relevant log output
[2025-11-29 12:49:52.651]: Info: Sunshine version: 2025.924.154138 commit: 86188d47a7463b0f73b35de18a628353adeaa20e
[2025-11-29 12:49:52.652]: Info: Package Publisher: LizardByte
[2025-11-29 12:49:52.652]: Info: Publisher Website: https://app.lizardbyte.dev
[2025-11-29 12:49:52.652]: Info: Get support: https://app.lizardbyte.dev/support
[2025-11-29 12:49:52.652]: Info: config: 'amd_usage' = lowlatency_high_quality
[2025-11-29 12:49:52.652]: Info: config: 'locale' = zh
[2025-11-29 12:49:52.652]: Info: config: 'min_log_level' = 2
[2025-11-29 12:49:52.652]: Info: Provided workaround settings for SettingsManager:
{
"hdr_blank_delay": null
}
[2025-11-29 12:49:53.398]: Info: Currently available display devices:
[
{
"device_id": "{a06bace7-d2de-5781-9f6d-47043a75b326}",
"display_name": "\\\\.\\DISPLAY1",
"edid": {
"manufacturer_id": "AUS",
"product_code": "274B",
"serial_number": 16843009
},
"friendly_name": "PG27UQR",
"info": {
"hdr_state": "Disabled",
"origin_point": {
"x": 0,
"y": 0
},
"primary": true,
"refresh_rate": {
"type": "rational",
"value": {
"denominator": 1001,
"numerator": 60000
}
},
"resolution": {
"height": 2160,
"width": 3840
},
"resolution_scale": {
"type": "rational",
"value": {
"denominator": 100,
"numerator": 200
}
}
}
}
]
[2025-11-29 12:49:53.404]: Info: nvprefs: NvAPI_Initialize() failed, ignore if you don't have NVIDIA video card
[2025-11-29 12:49:53.422]: Info: Compiling shaders...
[2025-11-29 12:49:53.524]: Info: Compiled shaders
[2025-11-29 12:49:53.831]: Info: // Testing for available encoders, this may generate errors. You can safely ignore those errors. //
[2025-11-29 12:49:53.831]: Info: Trying encoder [nvenc]
[2025-11-29 12:49:53.947]: Info:
Device Description : AMD Radeon RX 7700 XT
Device Vendor ID : 0x00001002
Device Device ID : 0x0000747E
Device Video Mem : 12272 MiB
Device Sys Mem : 0 MiB
Share Sys Mem : 8108 MiB
Feature Level : 0x0000B100
Capture size : 3840x2160
Offset : 0x0
Virtual Desktop : 3840x2160
[2025-11-29 12:49:53.947]: Info: Active GPU has HAGS disabled
[2025-11-29 12:49:53.947]: Info: Using realtime GPU priority
[2025-11-29 12:49:53.947]: Info:
Colorspace : DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Bits Per Color : 10
Red Primary : [0.680664,0.310547]
Green Primary : [0.262695,0.641602]
Blue Primary : [0.139648,0.0634766]
White Point : [0.3125,0.328125]
Min Luminance : 0.0432 nits
Max Luminance : 702 nits
Max Full Luminance : 702 nits
[2025-11-29 12:49:53.948]: Info: Desktop resolution [3840x2160]
[2025-11-29 12:49:53.948]: Info: Desktop format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2025-11-29 12:49:53.948]: Info: Display refresh rate [59.9401Hz]
[2025-11-29 12:49:53.948]: Info: Requested frame rate [60fps]
[2025-11-29 12:49:53.949]: Info: Encoder [nvenc] is not supported on this GPU
[2025-11-29 12:49:53.956]: Info: Trying encoder [quicksync]
[2025-11-29 12:49:54.044]: Info:
Device Description : AMD Radeon RX 7700 XT
Device Vendor ID : 0x00001002
Device Device ID : 0x0000747E
Device Video Mem : 12272 MiB
Device Sys Mem : 0 MiB
Share Sys Mem : 8108 MiB
Feature Level : 0x0000B100
Capture size : 3840x2160
Offset : 0x0
Virtual Desktop : 3840x2160
[2025-11-29 12:49:54.044]: Info: Active GPU has HAGS disabled
[2025-11-29 12:49:54.044]: Info: Using realtime GPU priority
[2025-11-29 12:49:54.044]: Info:
Colorspace : DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Bits Per Color : 10
Red Primary : [0.680664,0.310547]
Green Primary : [0.262695,0.641602]
Blue Primary : [0.139648,0.0634766]
White Point : [0.3125,0.328125]
Min Luminance : 0.0432 nits
Max Luminance : 702 nits
Max Full Luminance : 702 nits
[2025-11-29 12:49:54.044]: Info: Desktop resolution [3840x2160]
[2025-11-29 12:49:54.044]: Info: Desktop format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2025-11-29 12:49:54.044]: Info: Display refresh rate [59.9401Hz]
[2025-11-29 12:49:54.044]: Info: Requested frame rate [60fps]
[2025-11-29 12:49:54.045]: Info: Encoder [quicksync] is not supported on this GPU
[2025-11-29 12:49:54.051]: Info: Trying encoder [amdvce]
[2025-11-29 12:49:54.132]: Info:
Device Description : AMD Radeon RX 7700 XT
Device Vendor ID : 0x00001002
Device Device ID : 0x0000747E
Device Video Mem : 12272 MiB
Device Sys Mem : 0 MiB
Share Sys Mem : 8108 MiB
Feature Level : 0x0000B100
Capture size : 3840x2160
Offset : 0x0
Virtual Desktop : 3840x2160
[2025-11-29 12:49:54.132]: Info: Active GPU has HAGS disabled
[2025-11-29 12:49:54.132]: Info: Using realtime GPU priority
[2025-11-29 12:49:54.132]: Info:
Colorspace : DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Bits Per Color : 10
Red Primary : [0.680664,0.310547]
Green Primary : [0.262695,0.641602]
Blue Primary : [0.139648,0.0634766]
White Point : [0.3125,0.328125]
Min Luminance : 0.0432 nits
Max Luminance : 702 nits
Max Full Luminance : 702 nits
[2025-11-29 12:49:54.133]: Info: Desktop resolution [3840x2160]
[2025-11-29 12:49:54.133]: Info: Desktop format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2025-11-29 12:49:54.133]: Info: Display refresh rate [59.9401Hz]
[2025-11-29 12:49:54.133]: Info: Requested frame rate [60fps]
[2025-11-29 12:49:54.152]: Info: Creating encoder [h264_amf]
[2025-11-29 12:49:54.152]: Info: Color coding: SDR (Rec. 601)
[2025-11-29 12:49:54.152]: Info: Color depth: 8-bit
[2025-11-29 12:49:54.152]: Info: Color range: JPEG
[2025-11-29 12:49:54.222]: Info: Streaming bitrate is 1000000
[2025-11-29 12:49:54.247]: Info: [D3D11VA @ 000001d033c73600] AMF via D3D11.
[2025-11-29 12:49:54.317]: Info: Creating encoder [hevc_amf]
[2025-11-29 12:49:54.317]: Info: Color coding: SDR (Rec. 601)
[2025-11-29 12:49:54.317]: Info: Color depth: 8-bit
[2025-11-29 12:49:54.317]: Info: Color range: JPEG
[2025-11-29 12:49:54.358]: Info: Streaming bitrate is 1000000
[2025-11-29 12:49:54.368]: Info: [D3D11VA @ 000001d03155ae40] AMF via D3D11.
[2025-11-29 12:49:54.401]: Info: Creating encoder [av1_amf]
[2025-11-29 12:49:54.401]: Info: Color coding: SDR (Rec. 601)
[2025-11-29 12:49:54.401]: Info: Color depth: 8-bit
[2025-11-29 12:49:54.401]: Info: Color range: JPEG
[2025-11-29 12:49:54.436]: Info: Streaming bitrate is 1000000
[2025-11-29 12:49:54.445]: Info: [D3D11VA @ 000001d03155c800] AMF via D3D11.
[2025-11-29 12:49:55.082]: Info:
Device Description : AMD Radeon RX 7700 XT
Device Vendor ID : 0x00001002
Device Device ID : 0x0000747E
Device Video Mem : 12272 MiB
Device Sys Mem : 0 MiB
Share Sys Mem : 8108 MiB
Feature Level : 0x0000B100
Capture size : 3840x2160
Offset : 0x0
Virtual Desktop : 3840x2160
[2025-11-29 12:49:55.082]: Info: Active GPU has HAGS disabled
[2025-11-29 12:49:55.082]: Info: Using realtime GPU priority
[2025-11-29 12:49:55.082]: Info:
Colorspace : DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Bits Per Color : 10
Red Primary : [0.680664,0.310547]
Green Primary : [0.262695,0.641602]
Blue Primary : [0.139648,0.0634766]
White Point : [0.3125,0.328125]
Min Luminance : 0.0432 nits
Max Luminance : 702 nits
Max Full Luminance : 702 nits
[2025-11-29 12:49:55.082]: Info: Desktop resolution [3840x2160]
[2025-11-29 12:49:55.082]: Info: Desktop format [DXGI_FORMAT_B8G8R8A8_UNORM]
[2025-11-29 12:49:55.082]: Info: Display refresh rate [59.9401Hz]
[2025-11-29 12:49:55.082]: Info: Requested frame rate [60fps]
[2025-11-29 12:49:55.088]: Info: Creating encoder [hevc_amf]
[2025-11-29 12:49:55.088]: Info: Color coding: SDR (Rec. 709)
[2025-11-29 12:49:55.088]: Info: Color depth: 10-bit
[2025-11-29 12:49:55.088]: Info: Color range: JPEG
[2025-11-29 12:49:55.124]: Info: Streaming bitrate is 1000000
[2025-11-29 12:49:55.133]: Info: [D3D11VA @ 000001d033d141c0] AMF via D3D11.
[2025-11-29 12:49:55.164]: Info: Creating encoder [av1_amf]
[2025-11-29 12:49:55.164]: Info: Color coding: SDR (Rec. 709)
[2025-11-29 12:49:55.164]: Info: Color depth: 10-bit
[2025-11-29 12:49:55.164]: Info: Color range: JPEG
[2025-11-29 12:49:55.200]: Info: Streaming bitrate is 1000000
[2025-11-29 12:49:55.210]: Info: [D3D11VA @ 000001d03dde9a40] AMF via D3D11.
[2025-11-29 12:49:55.242]: Info:
[2025-11-29 12:49:55.242]: Info: // Ignore any errors mentioned above, they are not relevant. //
[2025-11-29 12:49:55.242]: Info:
[2025-11-29 12:49:55.242]: Info: Found H.264 encoder: h264_amf [amdvce]
[2025-11-29 12:49:55.242]: Info: Found HEVC encoder: hevc_amf [amdvce]
[2025-11-29 12:49:55.242]: Info: Found AV1 encoder: av1_amf [amdvce]
[2025-11-29 12:49:55.244]: Info: Starting system tray
[2025-11-29 12:49:55.244]: Info: System tray thread started
[2025-11-29 12:49:55.256]: Info: Configuration UI available at [https://localhost:47990]
[2025-11-29 12:49:56.013]: Info: Registered Sunshine mDNS service
[2025-11-29 12:50:03.381]: Info: System tray created
[2025-11-29 12:50:03.394]: Info: System tray thread initialized successfully
[2025-11-29 12:50:03.394]: Info: No main thread features enabled, skipping event loop