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Photos in wrong folder with wrong name(?) #3709

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gioman opened this issue Feb 12, 2025 · 4 comments
Open

Photos in wrong folder with wrong name(?) #3709

gioman opened this issue Feb 12, 2025 · 4 comments
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bug photo-refactoring Should be tackled during photo refactoring support question to be handled by the support team

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@gioman
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gioman commented Feb 12, 2025

In not infrequent that despite having the project set to store photos in a specific folder with a specific name

Image

photos are being saved in the project folder with a name that seems to be the one given by default by the camera app of the device

Image

anyway the path stored in the attribute table is correct, and this photos are not ones that have been added in the form.

@VitorVieiraZ VitorVieiraZ added bug photo-refactoring Should be tackled during photo refactoring labels Feb 12, 2025
@VitorVieiraZ
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@gioman Thank you for reporting this bug. We will work on resolving it in our photo refactoring project.

@tomasMizera
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Hi @gioman, as my colleague @VitorVieiraZ said, we plan to have a look at issues like this in near future. However, I will still forward this ticket to our support team so that they try to understand what is happening in your specific use case.

@tomasMizera tomasMizera added the support question to be handled by the support team label Feb 13, 2025
@raherin
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raherin commented Feb 13, 2025

Hi @gioman, can you please send us an email at [email protected] so we can create at ticket and follow up on your project settings to diagnose this further?

@gioman
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gioman commented Feb 13, 2025

Hi @gioman, can you please send us an email at [email protected] so we can create at ticket and follow up on your project settings to diagnose this further?

@raherin done. Thanks in advance.

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Labels
bug photo-refactoring Should be tackled during photo refactoring support question to be handled by the support team
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