SUI balance exists on-chain but is not spendable (Available = 0, no gas object)

[rezaeidavod]

Steps to Reproduce Issue

1. Create or import a wallet using the official Sui Wallet Chrome Extension.
2. Wallet address:
   0x9fc3232eec15fdee436bd31dcaf4368537d3fba7ebc61cdcddc9f7609490eeae
3. The wallet previously had active staking and later performed unstake and request_withdraw_stake operations.
4. According to SuiScan Explorer, the wallet currently holds 177.013582835 SUI on-chain.
5. Open the official Sui Wallet (Mainnet, Developer Mode enabled).
6. The wallet UI shows “Acquire SUI to begin transacting”.
7. Attempt to send any amount of SUI (e.g. 0.1 SUI).
8. Result: Insufficient balance, Max = 0 SUI.

The same behavior is observed when attempting to send via SuiScan (Available = 0).

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Expected Result

The unstaked and confirmed SUI balance should be consolidated into a standard, gas-capable SUI coin object and be fully spendable.

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Actual Result

• Wallet shows 0 SUI available for gas and transactions.
• Sending any amount fails due to “Insufficient balance (Max: 0)”.
• The wallet behaves as if no SUI exists, despite confirmed on-chain balance.
• Importing the same seed into another wallet (Trust Wallet) also shows no spendable SUI.

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Additional Context

• Network: Sui Mainnet
• Wallet: Official Sui Wallet (Chrome Extension)
• Developer Mode: Enabled
• Staking tab shows no active stake.
• Wallet activity includes multiple historical request_withdraw_stake transactions and a completed unstake (~103 days ago).
• It appears the SUI exists as non-gas-capable or residual coin objects that were never finalized into a spendable coin.

Screenshots from SuiScan and wallet UI are available if needed.

• OS: Windows 11
• Browser: Google Chrome (latest)
• Wallet: Official Sui Wallet (Chrome Extension)
• Network: Mainnet
• Developer Mode: Enabled
• Also tested with Slush Wallet on Android: same issue, SUI balance not spendable (Available = 0)

Rezaeidavod@gmail.com

[github-actions]

Thank you for opening this issue, a team member will review it shortly. Until then, please do not interact with any users that claim to be from Sui support and do not click on any links!

[rezaeidavod]

Hi, No, the issue has not been resolved yet. The SUI balance (177+ SUI) still exists on-chain, but the wallet shows 0 available balance for gas and transactions. This behavior is consistent across: - Sui Wallet Chrome Extension - Slush Wallet on Android - SuiScan Send interface Please let me know if you need any additional information such as object IDs or transaction hashes. Thank you.

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________________________________ From: carolanderson-DEV ***@***.***> Sent: Friday, December 12, 2025 11:12 PM To: MystenLabs/sui ***@***.***> Cc: rezaeidavod ***@***.***>; Mention ***@***.***> Subject: Re: [MystenLabs/sui] SUI balance exists on-chain but is not spendable (Available = 0, no gas object) (Issue #24622) [https://avatars.githubusercontent.com/u/248921624?s=20&v=4]carolanderson-DEV left a comment (MystenLabs/sui#24622)<#24622 (comment)> @rezaeidavod<https://github.com/rezaeidavod> has this issue been resolved? — Reply to this email directly, view it on GitHub<#24622 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/BPNCJFKYQGFV3UYAG5XJON34BMLDZAVCNFSM6AAAAACO4JME3KVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTMNBXHA4TQNRVHA>. You are receiving this because you were mentioned.Message ID: ***@***.***>

[tamashi095]

@rezaeidavod Looks like this got resolved? I see an outgoing tx here.

[gh-comment-guard]

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