Add characteristic errors to troubleshooting / advanced diagnostics info

[shawaj]

We have some of the errors from the "indoor hotspot known issues" document populated in the guides but not all of them.

We should add them to the advanced diagnostics or troubleshooting info perhaps

[bastos96]

Please do this. A lot of people, including me, are having this strange issue where the hotspot does not turn on the green light outside at all, keeps randomly blinking the blue led inside and nothing happens. Bluetooth doesn't work, hotspot diagnostics do not work also because it shows offline, not even online on the router wired clients list. I have tried it on multiple routers and internets, nothing works, I have 3 miners with this issue.

[RiccardoForniz]

Same situation, blu led fours rapid blinking fixed red light under the moderboard and fixed green light over the raspberry module. How can i solve this? is there any way to set nebra hotspot on factory reset or someting like that?

[bastos96]

My blue led doesn't blink 4 times, it just blinks randomly, sometimes it stays on for a 1 to 5 seconds. I have managed to access the hotspot via usb cable but I am unsure on what to do next. (with jumper 3 connected and jumper 4 on 3-2)

[salmanfarisvp]

@bastos96 @RiccardoForniz please check the https://helium.nebra.com/handy-guides/troubleshooting

[johannes331988]

[johannes331988]

I am getting this error please help what can I do?