Eyedropper on windows cannot pick a color from a taskpane add-in

[rhumbertgz]

I have been working on a add-in that provides a color palette that users can use to pick custom shades of a particular color. Although, on the browser and on MacOS the eyedropper can hover over the add-in taskpane content (see attachments), on Windows it disappears.

Is there any work-around to allow the eyedropper to pick a color from a taskpane add-in?

Your Environment

• Platform: PC desktop
• Host: PowerPoint
• Office version number: Microsoft® PowerPoint® for Microsoft 365 MSO (Version 2501 Build 16.0.18429.20132) 64-bit
• Operating System: Windows 10
• Runtime: Microsoft Edge

Expected behavior

The eyedropper should be able to pick a color from the taskpane panel.

Current behavior

The eyedropper disappears when the mouse enter the taskpane panel

Steps to reproduce

1. Create a react taskpane add-in for PowerPoint using the Yeoman Generator
2. Open the add-in in PowerPoint
3. Add any shape (e.g., a rectangle) to the current slide and try to set the background color of the shape to the color of the logo shown in the taskpane.

Link to live example(s)

1. Working example on the browser

3. Working example on MacOS

5. Not working example on Windows 10

Context

My add-in allows my company's user to stay on brand while creating slides by allowing them to pick the right color shade for its objects. Currently, the default powerpoint color palette doesn't allow to show all our primary color and shades.

[rhumbertgz]

Has anyone been able to replicate the issue?

[rhumbertgz]

If someone can give me some pointers to where to look I could try to help 🤷🏻‍♂️

[rhumbertgz]

@EsterBergen Can I help in any way?

[EsterBergen]

Hi @rhumbertgz - This actually looks like a limitation in powerpoint for windows in general. The eye dropper doesn't work any where outside of the edit pane/screen. If you try to eye drop a slide or the ribbon, you get the same behavior as the task pane. I'll make a bug <10174859>and try to get this looked into by someone on the powerpoint team. @ononder - do you know who would be best?

[rhumbertgz]

Thanks for the update @EsterBergen. Indeed, the eyedropper not works outside the edit pane :( I even checked other apps e.g., Word doesn't even support the eyedropper.