Mail that is created when a customer has created a new account. If required, this mail is used to also activate the newly created account via the activation link.
Created by Broker Sample
Subject: Broker Sample account: Request confirmation
Welcome [email protected],
Broker Sample accepted your Broker Sample account request.
The Account code of your new Broker Sample account is: APNHBCEU
Please click this link to confirm and activate the account:
EmailAddress: [email protected]
XLM Address: GCZUMMYGOJLQYPMHBCKUBNS46L62SX673MAH2USBIDD4TB2KNAGEIY5H
Mail that is created to inform the customer that their account has been successfully activated.
Created by Broker Sample
Subject: Broker Sample account: Activated
Welcome [email protected],
Broker Sample activated your Broker Sample account.
The Account code of your new Broker Sample account is: APNHBCEU
EmailAddress: [email protected]
XLMAddress: GCZUMMYGOJLQYPMHBCKUBNS46L62SX673MAH2USBIDD4TB2KNAGEIY5H
(your address to receive XLM)
Mail that is created upon a customer requesting to delete their existing account. The customer needs to confirm this action via the link in the mail.
Created by Broker Sample
Subject: Broker Sample account: Delete confirmation
Dear [email protected],
You requested deletion of your Broker Sample account.
Click this link to confirm to delete the account:
AccountCode: APNHBCEU
EmailAddress: [email protected]
XLM ReceiveAddress: GCZUMMYGOJLQYPMHBCKUBNS46L62SX673MAH2USBIDD4TB2KNAGEIY5H
(your address to receive XLM)
XLM SellAddress: GDU7FZUS2IOMA4NQB3ENSDMQIKSOJALK2BG3A7MOMA2GQLSQ3BL23TYL
(address to sell XLM)
Mail that is created to inform the customer that their account has successfully been deleted.
Created by Broker Sample
Subject: Broker Sample account: Deleted
Dear [email protected],
As requested Broker Sample deleted the following Broker Sample account:
AccountCode: APNHBCEU
EmailAddress: [email protected]
XLM Address: GCZUMMYGOJLQYPMHBCKUBNS46L62SX673MAH2USBIDD4TB2KNAGEIY5H
You can no longer sell XLM by sending them to: GDU7FZUS2IOMA4NQB3ENSDMQIKSOJALK2BG3A7MOMA2GQLSQ3BL23TYL
For your information:
* XLM that Broker Sample still receives for this account CAN NO LONGER BE TRADED OR RETURNED
* Any existing unfinished transaction will continue and be finished with the old account details
* New transactions are no longer possible with this deleted account
Mail that is created when a customer requests their account information.
Created by Broker Sample
Subject: Broker Sample accounts: Information
Dear [email protected],
As requested, you hereby receive the details about your Broker Sample account(s):
Active accounts overview:
AccountCode Level BankAccount Sell Address (send to address) Buy/Return Address (your receive address)
APNHBCEU Trusted Example-Bank GDU7FZUS2IOMA4NQB3ENSDMQIKSOJALK2BG3A7MOMA2GQLSQ3BL23TYL GCZUMMYGOJLQYPMHBCKUBNS46L62SX673MAH2USBIDD4TB2KNAGEIY5H
No recent transactions found.
Created when a customer's trust level is updated. The trust level can be updated by an operator via Nexus Portal or via Nexus API.
Created by Nexus or Broker Sample
Subject: Broker Sample accounts: Trust level update
Dear [email protected],
Broker Sample updated your Broker Sample account(s):
EmailAddress: [email protected]
Your trust level is: Trusted
(this trust level applies to all your Broker Sample accounts sharing the same IBAN bank account)
Mail that is created when a sending delay is configured for a payment method.
Created by Nexus
Subject:
Broker Sample: Starting holding period for 0.00000000 LTC
Dear [email protected],
Broker Sample has executed your LTC buy transaction:
AccountCode: APNHBCEU
TransactionId: TxCode100
PaymentAmount: 10.00 EUR
CreateTimestamp: 2020-09-15|10:34:09 UTC
LTCAddress: GCZUMMYGOJLQYPMHBCKUBNS46L62SX673MAH2USBIDD4TB2KNAGEIY5H (the address where your LTC will be sent to)
Our payment processor requires a holding period before we can send the LTC to you. The LTC will therefor be sent to your above mentioned LTCAddress after a delay. You will receive an email immediately after we have sent the LTC to you.
Mail that is created when a transaction is blocked. The blocking of a transaction can be done manually by an operator via Nexus Portal or automatically by Nexus.
Created by Nexus
Subject: Broker Sample Transaction blocked
Dear [email protected],
Your buy transaction has been temporarily blocked:
AccountCode: APNHBCEU
TransactionId: TxCode100
PaymentAmount: 10.00 EUR
ReceiveTimestamp: 2020-09-15|10:34:09 UTC
LTCAddress: GCZUMMYGOJLQYPMHBCKUBNS46L62SX673MAH2USBIDD4TB2KNAGEIY5H
(the address where your LTC should be sent to)
Blocking reason: Test Comment
Mail that is created when a BUY transaction has successfully been completed by a customer.
Created by Nexus
Subject: Broker Sample Sent 100.00000000 LTC
Dear [email protected],
Broker Sample has finished your LTC buy transaction:
AccountCode: L3TWSCSB
TransactionId: TxCode100
PaymentAmount: 10.00 EUR
CreateTimestamp: 2020-09-15|10:34:09 UTC
(receiving the transaction notification)
FinishTimestamp: 2020-09-15|10:34:09 UTC
(confirmation of sending the LTC to your wallet)
LTC Address: GCZUMMYGOJLQYPMHBCKUBNS46L62SX673MAH2USBIDD4TB2KNAGEIY5H
(the address where your LTC are sent to)
LTC TransactionId: example-tx-id
Financial result:
Received payment: 10.00 EUR
LTC price: 100.00000 EUR/LTC
Transaction amount: 100.00000000 LTC
Transaction fee: 1.00000000 LTC (Service fee 0.00 EUR)
Amount sent to your wallet: 100.00000000 LTC
The LTC have been sent to the above mentioned LTC Address. In approximately 10 minutes you will have the transaction confirmation from the LTC network. You can check the confirmation status of this transaction on the BTC.com webpage.
LTC is a form of electronic money that can be used for payments. However, LTC is not legal tender because it is not (yet) recognized in any country as such. Since LTC is used for the same purposes as money, it should be treated equally (based on the principle of neutrality). As such (and for the time being), Broker Sample considers the servicing of purchase and sale of LTC to be exempt for VAT purposes.
Mail that is created when a SELL transaction has successfully been completed by a customer.
Created by Nexus
Subject: Broker Sample: Payment confirmation 0.00100000 BTC
Dear [email protected],
Broker Sample has finished your BTC sell transaction:
AccountCode: 1EY5YNUU
TransactionId: DC20190205154317SRI
BTC Amount: 0.00100000 BTC
BTC Sell Address: 1DybYxUZnPMoDm68sStvBgMknLijG8yEq8 (the address where you sent the BTC)
BTC Transaction Id: 19bedcd75b6dd3c9db9fabc499aa791eb8ecd37c9aee74ee69b0de22fe1fd3ca
CreateTimestamp: 2019-02-05|15:43:17 UTC
ConfirmationTimestamp: 2019-02-05|16:25:43 UTC
FinishTimestamp: 2019-02-06|13:11:09 UTC
(confirmation of sending the BTC to your wallet)
Financial result:
BTC price: 2986.93030 EUR/BTC
Transaction value: 2.99 EUR
Bank costs: 1.00 EUR
Service fee: 0.03 EUR
Payout on your bank account: 1.96 EUR
BTC is a form of electronic money that can be used for payments. However, BTC is not legal tender because it is not (yet) recognized in any country as such. Since BTC is used for the same purposes as money, it should be treated equally (based on the principle of neutrality). As such (and for the time being), Broker Sample considers the servicing of purchase and sale of BTC to be exempt for VAT purposes.