Robosats has stolen 16882 sats

[Apfelkopf2]

I had tried to buy some Sats.
But Robosats don´t accept my lightning invoice. I could push the button but nothing happend. Than they cancels my order and steal my 16882 sats.
I want them back.

[KoalaSat]

Hi, I recommend you to first understand how Robosats works and its federation model: https://learn.robosats.org

After, that please contact your coordinator so they can help you to get those sats. Based on what you said I wouldn't be surprised if it was just automatically solved, if not, your coordinator will be happy to help.