This should link to us: <img width="1273" height="267" alt="Image" src="https://github.com/user-attachments/assets/00182ff7-2e59-4952-9903-f9a425593793" /> https://doc.otobo.de/manual/admin/11.0/de/content/administration-area/users-groups-roles/agents.html#agent-back-end-sources
