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TracSupport

Ricardo Ferraz Leal edited this page Mar 31, 2019 · 11 revisions

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Trac Support

Like in most <span class="icon">​</span>open source projects , "free" Trac support is available primarily through the community itself, mainly through the <span class="icon">​</span>mailing list and the <span class="icon">​</span>project wiki . The latter is the authoritative source for the TracGuide (administrator and user guides for Trac).

There is also an <span class="icon">​</span>IRC channel , where people might be able to help out. Much of the 'live' development discussions also happen there.

Before you start a new support query, make sure you've done the appropriate searching:

Please don't create a ticket in trac.egdewall.org for asking a support question about Trac. Only use it when you face a real and new bug in Trac, and do so only after having read the <span class="icon">​</span>NewTicketGuidelines . The more a bug report or enhancement request complies with those guidelines, the higher the chances are that it will be fixed or implemented promptly!


See also: <span class="icon">​</span>MailingList , <span class="icon">​</span>TracTroubleshooting , <span class="icon">​</span>CommercialServices

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