Missing config files after Windows install

[MarcDoughty]

On a fully-updated Windows 10 and 11 (QEMU VM), the installation string from Sumo interface and the MSI both install the collector, but fail to create the necessary config folder and files under "C:\Program Files\Sumo Logic\OpenTelemetry Collector".

Subsequently, the service fails to start and otelcol-sumo emits "The system cannot find the file specified." and "Incorrect function" to the Application event log.

Installation string (run in elevated/admin Powershell):

> Set-ExecutionPolicy RemoteSigned -Scope Process -Force; [System.Net.ServicePointManager]::SecurityProtocol = [System.Net.ServicePointManager]::SecurityProtocol -bor 3072; $uri = "https://github.com/SumoLogic/sumologic-otel-collector-packaging/releases/latest/download/install.ps1"; $path="${env:TEMP}\install.ps1"; (New-Object System.Net.WebClient).DownloadFile($uri, $path); . $path -InstallationToken "[REDACTED]==" -Tags @{"pizza.crust" = "thin"; "pizza.topping" = "mozzarella"} -RemotelyManaged $True

[echlebek]

I've transferred this issue to sumologic-collector-packaging as it pertains to this repository.

[echlebek]

Hello @MarcDoughty, our testing shows no issues on Windows, so if you can think of anything that would differ from your environment and a typical one, it would be very helpful to know about it. Please do contact SumoLogic customer support if you're continuing to experience issues.