A simple template for a wiki page for a TVP (thinnest viable platform) - as explained in the book Team Topologies by Matthew Skelton @matthewskelton and Manuel Pais @manupaisable.
See teamtopologies.com for more details about Team Topolologies.
Copyright © 2018-2020 Team Topologies - Licenced under CC BY-SA 4.0
A simple but comprehensive wiki page for the platform provides a single point of entry for anyone wanting to know more about a service, report an issue or find out the current status, roadmap and so on.
Each team responsible for a platform service should answer the questions and fill in the details below. Repeat the Service details for each service that the team builds & runs.
Platform hours of operation:
- Short service description/purpose:
- Live status page:
- Link to onboarding documentation:
- Link to service interface documentation:
- Here's a simple example of service usage:
- Responsible platform team name:
- Platform team response time for major incidents:
- Platform team response time for other incidents:
- Platform team response time for support:
- Platform team response time for feedback:
- Link to service roadmap:
To report a possible incident
Contact exclusively via:
- Slack - Channel:
- Phone - Phone number:
To ask for support or provide feedback
Contact via any of these:
- Slack - Channel:
- Email - Email address:
- Phone - Phone number:
- Office hours - Day and time of the week:
(Repeat these Service details for other services operated by the team)