Hero Header not showing in Arc browser, but visible in Safari (Source theme)

[JutBert]

Hi everyone,
I’m experiencing an issue with the Source theme where the hero header section is not displaying in Arc browser any more since today, while it shows up correctly in Safari.

I haven’t made any changes lately or customizations to the theme. What I’ve tried:

• Cleared browser cache in Arc
• Hard refresh (Cmd/Ctrl + Shift + R)
• The header displays correctly in Safari
• The header is visible in Ghost Admin
• Switching to Ease theme shows the header correctly

This seems to be a browser-specific issue with Arc since everything works fine in Safari. Has anyone else encountered this problem with the Source theme in Arc browser? Any suggestions for troubleshooting would be appreciated.

Thanks in advance for your help!

[cathysarisky]

Hey @JutBert - I'm going to guess that this is actually the expected behavior for source, because it doesn't show the hero header (when set to the landing setting where there's a subscribe box) IF the user is logged into Ghost already. Any chance you're logged into Ghost in Arc? If so, that's the problem, and logging out (using the Portal button, not logging out of Ghost Admin) should cause the header to appear.