[BetterUptime] Error in loop

[Riseofpower1]

What cog is this bug report for?

Betteruptime

What versions are you running?

Describe the bug

Just used betteruptimegraph and caused bot to read this error every 60 seconds

If there's an error, paste it here

[10:47:30] ERROR    [red.vex.betteruptime.loop] Something went wrong in the main BetterUptime loop. The loop will try again in 60 seconds. Please report this and the below information to Vexed.
╭─────────────────────────────────────── Traceback (most recent call last) ────────────────────────────────────────╮
│ in pandas._libs.index.DatetimeEngine.get_loc:627                                                                 │
│ in pandas._libs.hashtable.Int64HashTable.get_item:2606                                                           │
│ in pandas._libs.hashtable.Int64HashTable.get_item:2630                                                           │
╰──────────────────────────────────────────────────────────────────────────────────────────────────────────────────╯
KeyError: 1750204800000000000

During handling of the above exception, another exception occurred:

╭─────────────────────────────────────── Traceback (most recent call last) ────────────────────────────────────────╮
│ C:\Users\Admin\AppData\Local\Red-DiscordBot\Red-DiscordBot\data\SparkBot\cogs\Downloader\lib\pandas\core\indexes │
│ \base.py:3812 in get_loc                                                                                         │
│ ❱ 3812             return self._engine.get_loc(casted_key)                                                       │
│ in pandas._libs.index.DatetimeEngine.get_loc:595                                                                 │
│ in pandas._libs.index.DatetimeEngine.get_loc:629                                                                 │
╰──────────────────────────────────────────────────────────────────────────────────────────────────────────────────╯
KeyError: Timestamp('2025-06-18 00:00:00')

The above exception was the direct cause of the following exception:

╭─────────────────────────────────────── Traceback (most recent call last) ────────────────────────────────────────╮
│ C:\Users\Admin\AppData\Local\Red-DiscordBot\Red-DiscordBot\data\SparkBot\cogs\Downloader\lib\pandas\core\indexes │
│ \datetimes.py:630 in get_loc                                                                                     │
│ ❱  630             return Index.get_loc(self, key)                                                               │
│ C:\Users\Admin\AppData\Local\Red-DiscordBot\Red-DiscordBot\data\SparkBot\cogs\Downloader\lib\pandas\core\indexes │
│ \base.py:3819 in get_loc                                                                                         │
│ ❱ 3819             raise KeyError(key) from err                                                                  │
╰──────────────────────────────────────────────────────────────────────────────────────────────────────────────────╯
KeyError: Timestamp('2025-06-18 00:00:00')

The above exception was the direct cause of the following exception:

╭─────────────────────────────────────── Traceback (most recent call last) ────────────────────────────────────────╮
│ C:\Users\Admin\AppData\Local\Red-DiscordBot\Red-DiscordBot\data\SparkBot\cogs\CogManager\cogs\betteruptime\loop. │
│ py:143 in update_uptime                                                                                          │
│ ❱ 143             self.cog_loaded_cache[utcdatetoday] += 60                                                      │
│ C:\Users\Admin\AppData\Local\Red-DiscordBot\Red-DiscordBot\data\SparkBot\cogs\Downloader\lib\pandas\core\series. │
│ py:1130 in __getitem__                                                                                           │
│ ❱ 1130             return self._get_value(key)                                                                   │
│ C:\Users\Admin\AppData\Local\Red-DiscordBot\Red-DiscordBot\data\SparkBot\cogs\Downloader\lib\pandas\core\series. │
│ py:1246 in _get_value                                                                                            │
│ ❱ 1246         loc = self.index.get_loc(label)                                                                   │
│ C:\Users\Admin\AppData\Local\Red-DiscordBot\Red-DiscordBot\data\SparkBot\cogs\Downloader\lib\pandas\core\indexes │
│ \datetimes.py:632 in get_loc                                                                                     │
│ ❱  632             raise KeyError(orig_key) from err                                                             │
╰──────────────────────────────────────────────────────────────────────────────────────────────────────────────────╯
KeyError: datetime.datetime(2025, 6, 18, 0, 0)

During handling of the above exception, another exception occurred:

╭─────────────────────────────────────── Traceback (most recent call last) ────────────────────────────────────────╮
│ in pandas._libs.index.DatetimeEngine.get_loc:627                                                                 │
│ in pandas._libs.hashtable.Int64HashTable.get_item:2606                                                           │
│ in pandas._libs.hashtable.Int64HashTable.get_item:2630                                                           │
╰──────────────────────────────────────────────────────────────────────────────────────────────────────────────────╯
KeyError: 1750204800000000000

During handling of the above exception, another exception occurred:

╭─────────────────────────────────────── Traceback (most recent call last) ────────────────────────────────────────╮
│ C:\Users\Admin\AppData\Local\Red-DiscordBot\Red-DiscordBot\data\SparkBot\cogs\Downloader\lib\pandas\core\indexes │
│ \base.py:3812 in get_loc                                                                                         │
│ ❱ 3812             return self._engine.get_loc(casted_key)                                                       │
│ in pandas._libs.index.DatetimeEngine.get_loc:595                                                                 │
│ in pandas._libs.index.DatetimeEngine.get_loc:629                                                                 │
╰──────────────────────────────────────────────────────────────────────────────────────────────────────────────────╯
KeyError: Timestamp('2025-06-18 00:00:00')

The above exception was the direct cause of the following exception:

╭─────────────────────────────────────── Traceback (most recent call last) ────────────────────────────────────────╮
│ C:\Users\Admin\AppData\Local\Red-DiscordBot\Red-DiscordBot\data\SparkBot\cogs\Downloader\lib\pandas\core\indexes │
│ \datetimes.py:630 in get_loc                                                                                     │
│ ❱  630             return Index.get_loc(self, key)                                                               │
│ C:\Users\Admin\AppData\Local\Red-DiscordBot\Red-DiscordBot\data\SparkBot\cogs\Downloader\lib\pandas\core\indexes │
│ \base.py:3819 in get_loc                                                                                         │
│ ❱ 3819             raise KeyError(key) from err                                                                  │
╰──────────────────────────────────────────────────────────────────────────────────────────────────────────────────╯
KeyError: Timestamp('2025-06-18 00:00:00')

The above exception was the direct cause of the following exception:

╭─────────────────────────────────────── Traceback (most recent call last) ────────────────────────────────────────╮
│ C:\Users\Admin\AppData\Local\Red-DiscordBot\Red-DiscordBot\data\SparkBot\cogs\Downloader\lib\pandas\core\series. │
│ py:1307 in __setitem__                                                                                           │
│ ❱ 1307             self._set_with_engine(key, value, warn=warn)                                                  │
│ C:\Users\Admin\AppData\Local\Red-DiscordBot\Red-DiscordBot\data\SparkBot\cogs\Downloader\lib\pandas\core\series. │
│ py:1379 in _set_with_engine                                                                                      │
│ ❱ 1379         loc = self.index.get_loc(key)                                                                     │
│ C:\Users\Admin\AppData\Local\Red-DiscordBot\Red-DiscordBot\data\SparkBot\cogs\Downloader\lib\pandas\core\indexes │
│ \datetimes.py:632 in get_loc                                                                                     │
│ ❱  632             raise KeyError(orig_key) from err                                                             │
╰──────────────────────────────────────────────────────────────────────────────────────────────────────────────────╯
KeyError: datetime.datetime(2025, 6, 18, 0, 0)

During handling of the above exception, another exception occurred:

╭─────────────────────────────────────── Traceback (most recent call last) ────────────────────────────────────────╮
│ C:\Users\Admin\AppData\Local\Red-DiscordBot\Red-DiscordBot\data\SparkBot\cogs\CogManager\cogs\betteruptime\loop. │
│ py:112 in betteruptime_main_loop                                                                                 │
│ ❱ 112                 await self.update_uptime()                                                                 │
│ C:\Users\Admin\AppData\Local\Red-DiscordBot\Red-DiscordBot\data\SparkBot\cogs\CogManager\cogs\betteruptime\loop. │
│ py:145 in update_uptime                                                                                          │
│ ❱ 145             self.cog_loaded_cache[utcdatetoday] = 60                                                       │
│ C:\Users\Admin\AppData\Local\Red-DiscordBot\Red-DiscordBot\data\SparkBot\cogs\Downloader\lib\pandas\core\series. │
│ py:1331 in __setitem__                                                                                           │
│ ❱ 1331                 self.loc[key] = value                                                                     │
│ C:\Users\Admin\AppData\Local\Red-DiscordBot\Red-DiscordBot\data\SparkBot\cogs\Downloader\lib\pandas\core\indexin │
│ g.py:911 in __setitem__                                                                                          │
│ ❱  911         iloc._setitem_with_indexer(indexer, value, self.name)                                             │
│ C:\Users\Admin\AppData\Local\Red-DiscordBot\Red-DiscordBot\data\SparkBot\cogs\Downloader\lib\pandas\core\indexin │
│ g.py:1932 in _setitem_with_indexer                                                                               │
│ ❱ 1932                 self._setitem_with_indexer_missing(indexer, value)                                        │
│ C:\Users\Admin\AppData\Local\Red-DiscordBot\Red-DiscordBot\data\SparkBot\cogs\Downloader\lib\pandas\core\indexin │
│ g.py:2231 in _setitem_with_indexer_missing                                                                       │
│ ❱ 2231             with warnings.catch_warnings():                                                               │
│ C:\Users\Admin\AppData\Local\Programs\Python\Python311\Lib\warnings.py:450 in __init__                           │
│ ❱ 450         self._module = sys.modules['warnings'] if module is None else module                               │
╰──────────────────────────────────────────────────────────────────────────────────────────────────────────────────╯
KeyError: 'warnings'

[Vexed01]

I have no idea why this is happening. It appears to be an issue with either pandas or stdlib, I don't have it myself so I can't look into it further. I would ask what pandas version you're running, but I'm sure of the best way of doing this with the libraries being managed by Downloader, so a standard pip freeze won't work.

Is this a fresh installation of the betteruptime cog and / or bot?

[Riseofpower1]

Hi buddy, thanks for getting back to me, yeah it's a fresh installation of both

[Vexed01]

I've done a fresh install of Python 3.11.6 (as you said in Discord) and I'm not getting this error on Windows. This is a relatively old Python version -was it preinstalled with Ubuntu or something? What Linux distro are you using (if Linux)? I'll can try again to reproduce it.

[Riseofpower1]

Hi bud, no this is on windows, and 3.11.6 was the latest I could use for red bot, I did have 3.13.5 installed but red wouldn't run with higher then 3.11.x

[Vexed01]

Right I'm gunna be honest I'm not sure where to go from here then. I ran a fresh Windows box with py 3.11.6 and didn't get the error so I'm really not sure as I've tried to replicate your environment as much as possible.

I'll leave this open for now in case I or someone else have a stroke of inspiration or something...

It feels like a rather low level error being unable to find the warnings module, which is nothing to do with my code (I think).

I'm sorry this makes the cog unusable.

[Riseofpower1]

No worries bud, thanks for looking into it, I'll try a fresh install at some point see if it's just an issue my end

[Riseofpower1]

Hey bud new error with uptimegraph if this helps?

            ERROR    [red] Exception in command 'uptime graph'
╭─────────────────────────────────────── Traceback (most recent call last) ────────────────────────────────────────╮
│ C:\Users\Admin\redenv\Lib\site-packages\discord\app_commands\commands.py:857 in _do_call                         │
│ ❱  857                 return await self._callback(self.binding, interaction, **params)  #                       │
│        type: ignore                                                                                              │
│ C:\Users\Admin\AppData\Local\Red-DiscordBot\Red-DiscordBot\data\SparkBot\cogs\CogManager\cogs\betteruptime\slash │
│ .py:20 in uptimegraph_slash                                                                                      │
│ ❱ 20         await self.uptimegraph(context)                                                                     │
│ C:\Users\Admin\redenv\Lib\site-packages\discord\ext\commands\core.py:588 in __call__                             │
│ ❱  588             return await self.callback(self.cog, context, *args, **kwargs)  # type:                       │
│        ignore                                                                                                    │
│ C:\Users\Admin\AppData\Local\Red-DiscordBot\Red-DiscordBot\data\SparkBot\cogs\CogManager\cogs\betteruptime\comma │
│ nds.py:177 in uptimegraph                                                                                        │
│ ❱ 177             graph, labelled_pc = await plot(sr)                                                            │
│ C:\Users\Admin\AppData\Local\Red-DiscordBot\Red-DiscordBot\data\SparkBot\cogs\CogManager\cogs\betteruptime\plot. │
│ py:29 in plot                                                                                                    │
│ ❱ 29     return await asyncio.wait_for(task, timeout=60.0)                                                       │
│ C:\Users\Admin\AppData\Local\Programs\Python\Python311\Lib\asyncio\tasks.py:489 in wait_for                      │
│ ❱ 489             return fut.result()                                                                            │
│ C:\Users\Admin\AppData\Local\Programs\Python\Python311\Lib\concurrent\futures\thread.py:58 in run                │
│ ❱  58             result = self.fn(*self.args, **self.kwargs)                                                    │
│ C:\Users\Admin\AppData\Local\Red-DiscordBot\Red-DiscordBot\data\SparkBot\cogs\CogManager\cogs\betteruptime\plot. │
│ py:66 in _plot                                                                                                   │
│ ❱ 66     bytes = fig.to_image(format="png", width=800, height=500, scale=1)                                      │
│ C:\Users\Admin\AppData\Local\Red-DiscordBot\Red-DiscordBot\data\SparkBot\cogs\Downloader\lib\plotly\basedatatype │
│ s.py:3817 in to_image                                                                                            │
│ ❱ 3817         return pio.to_image(self, *args, **kwargs)                                                        │
│ C:\Users\Admin\AppData\Local\Red-DiscordBot\Red-DiscordBot\data\SparkBot\cogs\Downloader\lib\plotly\io\_kaleido. │
│ py:373 in to_image                                                                                               │
│ ❱ 373             img_bytes = kaleido.calc_fig_sync(                                                             │
│ C:\Users\Admin\redenv\Lib\site-packages\kaleido\__init__.py:145 in calc_fig_sync                                 │
│ ❱ 145     return _async_thread_run(calc_fig, args=args, kwargs=kwargs)                                           │
│ C:\Users\Admin\redenv\Lib\site-packages\kaleido\__init__.py:138 in _async_thread_run                             │
│ ❱ 138         raise res                                                                                          │
│ C:\Users\Admin\redenv\Lib\site-packages\kaleido\__init__.py:129 in run                                           │
│ ❱ 129             q.put(asyncio.run(func(*args, **kwargs)))                                                      │
│ C:\Users\Admin\AppData\Local\Programs\Python\Python311\Lib\asyncio\runners.py:190 in run                         │
│ ❱ 190         return runner.run(main)                                                                            │
│ C:\Users\Admin\AppData\Local\Programs\Python\Python311\Lib\asyncio\runners.py:118 in run                         │
│ ❱ 118             return self._loop.run_until_complete(task)                                                     │
│ C:\Users\Admin\AppData\Local\Programs\Python\Python311\Lib\asyncio\base_events.py:653 in run_until_complete      │
│ ❱  653         return future.result()                                                                            │
│ C:\Users\Admin\redenv\Lib\site-packages\kaleido\__init__.py:55 in calc_fig                                       │
│ ❱  55         return await k.calc_fig(                                                                           │
│ C:\Users\Admin\redenv\Lib\site-packages\kaleido\kaleido.py:332 in calc_fig                                       │
│ ❱ 332         data = await asyncio.wait_for(                                                                     │
│ C:\Users\Admin\AppData\Local\Programs\Python\Python311\Lib\asyncio\tasks.py:489 in wait_for                      │
│ ❱ 489             return fut.result()                                                                            │
│ C:\Users\Admin\redenv\Lib\site-packages\kaleido\_kaleido_tab.py:343 in _calc_fig                                 │
│ ❱ 343                 raise img                                                                                  │
╰──────────────────────────────────────────────────────────────────────────────────────────────────────────────────╯
KaleidoError: Error 525: Failed to execute 'getPointAtLength' on 'SVGGeometryElement': The element's path is empty.```