Error when VGW tries to connect to SMS-gateway #220
Description
Hi,
I have the voice gateway and sms gateway both deployed into the same Kubernetes cluster hosted on IBM Cloud.
Essentially, I am following those tutorials:
- https://www.ibm.com/docs/en/voice-gateway?topic=started-deploying-kubernetes-in-cloud
- https://www.ibm.com/docs/en/voice-gateway?topic=configuration-integrating-sms-gateway
The aim is to trigger Watson Assistant, through voice call, to send a simple sms.
I completed succesfully the first tutorial, so now I have a voice assistant deployed on Kubernetes.
I also have the sms-gateway deployed on the same cluster.
Within Watson Assistant I have a node with the following action:
"vgwAction": {
"command": "vgwActSendSMS",
"parameters": {
"message": "This is a test message from Watson"
}
}
So when I call the dedicated Twilio number, Watson replies directly to me.
Then, I ask to send a message and it enteres the node that contains the vgwActSendSMS command.
However, nothing happens and if I check the VGW logs (sip-orchestrator pod) into Kubernetes I have this error:
[ERROR ] CWSGW00126E: A failure occurred when trying to send an SMS message. reason = Error response received from SMS Gateway: java.net.ConnectException: Timeout connecting to [sms-gateway/172.21.220.27:9080] sessionID = d1d28a0a-0923-408a-91a8-211d9019b345 tenantID = sip:[email protected]:5060;transport=tcp
It is clear that is a matter of connection parameters. However I cannot find what is wrong in my configuration.
This is the yaml of my sip-orchestrator:
{
"name": "SMS_GW_URL",
"value": "http://sms-gateway:9080/sms.gateway/smsPipe"
},
{
"name": "ENABLE_INBOUND_SMS",
"value": "false"
},
{
"name": "SMS_GW_READ_TIMEOUT",
"value": "30000"
},
{
"name": "WEB_HOOK_HOST",
"value": "vgwHostName"
},
{
"name": "HTTP_HOST",
"value": "localhost"
},
{
"name": "DISABLE_STT_DURING_PLAYBACK",
"value": "true"
},
{
"name": "WHITELIST_TO_URI",
"value": "my-twilio-phone-number"
},
{
"name": "WATSON_CONVERSATION_READ_TIMEOUT",
"value": "5"
},
{
"name": "WATSON_CONVERSATION_CONNECT_TIMEOUT",
"value": "5"
},
{
"name": "MEDIA_RELAY_HOST",
"value": "localhost:8080"
},
{
"name": "SIP_PORT",
"value": "5060"
},
{
"name": "HTTPS_PORT",
"value": "9443"
},
{
"name": "HTTP_HOST",
"value": "127.0.0.1"
},
{
"name": "WATSON_CONVERSATION_WORKSPACE_ID",
"value": "my-skill-id"
},
{
"name": "WATSON_CONVERSATION_USERNAME",
"value": "apikey"
},
{
"name": "WATSON_CONVERSATION_PASSWORD",
"valueFrom": {
"secretKeyRef": {
"name": "secret-creds",
"key": "WATSON_CONVERSATION_PASSWORD"
}
}
},
{
"name": "WATSON_CONVERSATION_URL",
"value": "my-watson-url"
},
{
"name": "ENABLE_AUDIT_MESSAGES",
"value": "true"
},
{
"name": "ENABLE_TRANSCRIPTION_AUDIT_MESSAGES",
"value": "true"
},
{
"name": "LOG_LEVEL",
"value": "ALL"
}
And this is the yaml configuration of the sms-gateway:
{
"kind": "Deployment",
"apiVersion": "apps/v1",
"metadata": {
"name": "sms-gateway",
"creationTimestamp": null,
"labels": {
"servoce": "sms-gateway"
}
},
"spec": {
"replicas": 1,
"selector": {
"matchLabels": {
"service": "sms-gateway"
}
},
"template": {
"metadata": {
"creationTimestamp": null,
"labels": {
"service": "sms-gateway"
}
},
"spec": {
"volumes": [
{
"name": "secret-certs",
"secret": {
"secretName": "secret-certs"
}
}
],
"containers": [
{
"name": "vgw-sms-gateway",
"image": "ibmcom/voice-gateway-sms:latest",
"imagePullPolicy": "Always",
"ports": [
{
"containerPort": 9080,
"protocol": "TCP"
},
{
"containerPort": 9443,
"protocol": "TCP"
}
],
"env": [
{
"name": "SMS_PROVIDER_PASSWORD",
"value": "my-twilio-token"
},
{
"name": "SMS_PROVIDER_URL",
"value": "twilio-endpoint"
},
{
"name": "SMS_PROVIDER_USERNAME",
"value": "my-twilio-user"
},
{
"name": "TENANT_PHONE_NUMBER",
"value": "my-twilio-number"
},
{
"name": "TIMEOUT_FOR_SESSION",
"value": "3600"
},
{
"name": "WATSON_CONVERSATION_URL",
"value": "watson-url"
},
{
"name": "WATSON_CONVERSATION_WORKSPACE_ID",
"value": "watons-skill-id"
},
{
"name": "WATSON_CONVERSATION_TOKEN_SERVICE_PROVIDER_URL",
"value": "https://iam.cloud.ibm.com/identity/token"
},
{
"name": "LOG_LEVEL",
"value": "info"
},
{
"name": "ENABLE_TRANSCRIPTION_MESSAGES",
"value": "false"
}
]
}
],
"restartPolicy": "Always"
}
},
"strategy": {
"type": "Recreate"
}
},
"status": {}
}
Could you explain why the VGW does not connect the SMS-Gateway?
Thanks in advance,