Group Enabled Recordings Not Available in Features #6614

bayden10 · 2024-12-18T17:23:55Z

bayden10
Dec 18, 2024

Describe the issue

Recording not available after enabled in config.json

Server Software:

OS: Microsoft Windows Server 2022
Version: 21H2/20348.2849
Mesh Central Version: 1.1.35
Node: v18.19.0

Node:

c:\Program Files\Open Source\MeshCentral\node_modules>node meshcentral
DB: Connected to MongoDB database...
MAIN: Core module windows-amt is 636106 bytes.
MAIN: Core module linux-amt is 582278 bytes.
MAIN: Core module linux-noamt is 481742 bytes.
MAIN: Core module windows-recovery is 137782 bytes.
MAIN: Core module linux-recovery is 82170 bytes.
MAIN: Core module windows-agentrecovery is 61977 bytes.
MAIN: Core module linux-agentrecovery is 6365 bytes.
MAIN: Core module windows-tiny is 6305 bytes.
MAIN: Core module linux-tiny is 6305 bytes.
MeshCentral HTTP redirection server running on port 80.
MeshCentral v1.1.35, Hybrid (LAN + WAN) mode.
MAIN: Server started
MeshCentral Intel(R) AMT server running on mesh.domain.com:4433.
Server sessionrecording has no users, next new account will be site administrator.
Server agentcustomization has no users, next new account will be site administrator.
Server agentfileinfo has no users, next new account will be site administrator.
MeshCentral HTTPS server running on mesh.domain.com:443.
SMTP mail server smtp.domain.com working as expected.

config.json

{
    "$schema": "https://raw.githubusercontent.com/Ylianst/MeshCentral/master/meshcentral-config-schema.json",
    "settings": {
        "_crowdsec": {
          "url": "http://localhost:8080",
          "_apikey": "KEY",
          "fallbackremediation": "captcha"
        },
        "mongodb": "mongodb://127.0.0.1:27017/meshcentral",
        "MongoDbBulkOperations": true,
        "cert": "mesh.domain.com",
        "_WANonly": true,
        "_LANonly": true,
        "_sessionKey": "MyReally123SecretPassword1",
        "_port": 443,
        "_redirPort": 80,
        "AgentPong": 300,
        "AgentLogDump": true,
        "AgentWsCompression": true,
        "AgentCoreDump": true,
        "wsCompression": true,
        "_AgentPing": 10,
        "_MaxInvalidLogin": {
          "time": 3,
          "count": 5,
          "coolofftime": 10
        },
        "DesktopMultiplex": true,
        "NoAgentUpdate": 1,
        "debug": "main,web,agent,agentupdate,db,email",
        "log": "main,web,agent,agentupdate,db,email,webrequest,cert",
        "UserAllowedIP": "127.0.0.1,1.1.1.0/24",
        "_ignoreagenthashcheck": true,
        "_cookieIpCheck": false,
        "_agentUpdateSystem": 1,
        "authLog": "mesh_auth.log"
    },
    "smtp": {
        "host": "smtp.domain.com",
        "port": 587,
        "from": "[email protected]",
        "user": "[email protected]",
        "pass": "password",
        "tls": false
    },
    "domains": {
        "": {
            "siteStyle": 3,
            "title": "Remote Support",
            "_titlehtml": "",
            "_title1": "",
            "title2": "v0.1.1.35",
            "Minify": true,
            "_welcomePicture": "",
            "_welcomePictureFullScreen": false,
            "welcomeText": "Providing remote support for business endpoints.",
            "footer": "Remote Support is provided by us",
            "loginFooter": "Remote Support provided by us",
            "newAccounts": false,
            "_userNameIsEmail": true,
            "_userSessionIdleTimeout": 30
        },
        "SessionRecording": {
          "onlySelectedDeviceGroups": true,
	  "filepath": "C:\\recordings",
          "index": true,
	  "maxRecordings": 16,
	  "maxRecordingSizeMegabytes": 30,
          "protocols": [
            1,
            2,
            5
          ]
        },
        "agentCustomization": {
          "displayName": "Remote Support",
          "description": "Remote Support agent for remote monitoring, management and assistance.",
          "companyName": "Tech Support",
          "serviceName": "Remote",
          "fileName": "Remote",
          "_installText": "This is sample test",
          "_foregroundcolor": "#FFFFFF",
          "_backgroundcolor": "#003669"
        },
        "agentFileInfo": {
          "icon": "remote.ico",
          "filedescription": "Remote Agent",
          "fileversion": "0.1.1.35",
          "internalname": "Remote Agent",
          "legalcopyright": "Remote Canada",
          "originalfilename": "meshagent64_Remote.exe",
          "productname": "Remote Agent",
          "productversion": "v0.1.1.35"
        }
    },
    "letsencrypt": {
        "email": "[email protected]",
        "names": "mesh.domain.com",
        "skipChallengeVerification": true,
        "production": true
    }
}`

Answered by si458

Dec 18, 2024

Your config is still not correct, as the letsencrypt section is now inside of the domains section and it should be in the root like settings and smtp

View full answer

si458 · 2024-12-18T17:36:02Z

si458
Dec 18, 2024
Collaborator

you have a formatting error,
you have placed sessionrecording,agentCustomization,agentFileInfo under domains rather than under the default "" domain
you can use https://jsonlint.com to format it properly
but then use something like https://jsoneditoronline.org, to load your json and see where values are and they should be

0 replies

bayden10 · 2024-12-18T17:57:08Z

bayden10
Dec 18, 2024
Author

@si458 Thanks for the quick response!
Formatting updated to default "" and also verified formatting but still no Recording shown.

{
    "$schema": "https://raw.githubusercontent.com/Ylianst/MeshCentral/master/meshcentral-config-schema.json",
    "settings": {
        "_crowdsec": {
            "url": "http://localhost:8080",
            "_apikey": "KEY",
            "fallbackremediation": "captcha"
        },
        "mongodb": "mongodb://127.0.0.1:27017/meshcentral",
        "MongoDbBulkOperations": true,
        "cert": "mesh.domain.com",
        "_WANonly": true,
        "_LANonly": true,
        "_sessionKey": "MyReally123SecretPassword1",
        "_port": 443,
        "_redirPort": 80,
        "AgentPong": 300,
        "AgentLogDump": true,
        "AgentWsCompression": true,
        "AgentCoreDump": true,
        "wsCompression": true,
        "_AgentPing": 10,
        "_MaxInvalidLogin": {
            "time": 3,
            "count": 5,
            "coolofftime": 10
        },
        "DesktopMultiplex": true,
        "NoAgentUpdate": 1,
        "debug": "main,web,agent,agentupdate,db,email",
        "log": "main,web,agent,agentupdate,db,email,webrequest,cert",
        "UserAllowedIP": "127.0.0.1,1.1.1.0/24",
        "_ignoreagenthashcheck": true,
        "_cookieIpCheck": false,
        "_agentUpdateSystem": 1,
        "authLog": "mesh_auth.log"
    },
    "smtp": {
        "host": "smtp.domain.com",
        "port": 587,
        "from": "[email protected]",
        "user": "[email protected]",
        "pass": "password",
        "tls": false
    },
    "domains": {
        "": {
            "siteStyle": 3,
            "title": "Remote Support",
            "_titlehtml": "",
            "_title1": "",
            "title2": "v0.1.1.35",
            "Minify": true,
            "_welcomePicture": "",
            "_welcomePictureFullScreen": false,
            "welcomeText": "Providing remote support for business endpoints.",
            "footer": "Remote Support is provided by us",
            "loginFooter": "Remote Support provided by us",
            "newAccounts": false,
            "_userNameIsEmail": true,
            "_userSessionIdleTimeout": 30
        },
        "SessionRecording": {
            "onlySelectedDeviceGroups": true,
            "filepath": "C:\recordings",
            "index": true,
            "maxRecordings": 16,
            "maxRecordingSizeMegabytes": 30,
            "protocols": [
                1,
                2,
                5
            ]
        },
        "agentCustomization": {
            "displayName": "Remote Support",
            "description": "Remote Support agent for remote monitoring, management and assistance.",
            "companyName": "Tech Support",
            "serviceName": "Remote",
            "fileName": "Remote",
            "_installText": "This is sample test",
            "_foregroundcolor": "#FFFFFF",
            "_backgroundcolor": "#003669"
        },
        "agentFileInfo": {
            "icon": "remote.ico",
            "filedescription": "Remote Agent",
            "fileversion": "0.1.1.35",
            "internalname": "Remote Agent",
            "legalcopyright": "Remote Canada",
            "originalfilename": "meshagent64_Remote.exe",
            "productname": "Remote Agent",
            "productversion": "v0.1.1.35"
        }
    },
    "letsencrypt": {
        "email": "[email protected]",
        "names": "mesh.domain.com",
        "skipChallengeVerification": true,
        "production": true
    }
}

1 reply

si458 Dec 18, 2024
Collaborator

your formatting is still incorrect :)
if you copy+paste into jsoneditoronline.org in text view then switch to tree view
you can see sessionrecording,agentcustomization,agentfileinfo are STILL under domains and not the blank "" domain!

bayden10 · 2024-12-18T20:23:01Z

bayden10
Dec 18, 2024
Author

Oh I miss understood. I've updated the config.json and all loaded but now my SSL cert is broken and cannot login.

c:\Program Files\Open Source\MeshCentral\node_modules>node meshcentral
DB: Connected to MongoDB database...
MAIN: Core module windows-amt is 636106 bytes.
MAIN: Core module linux-amt is 582278 bytes.
MAIN: Core module linux-noamt is 481742 bytes.
MAIN: Core module windows-recovery is 137782 bytes.
MAIN: Core module linux-recovery is 82170 bytes.
MAIN: Core module windows-agentrecovery is 61977 bytes.
MAIN: Core module linux-agentrecovery is 6365 bytes.
MAIN: Core module windows-tiny is 6305 bytes.
MAIN: Core module linux-tiny is 6305 bytes.
MeshCentral HTTP redirection server running on port 80.
MeshCentral v1.1.35, Hybrid (LAN + WAN) mode.
MAIN: Code signing with arguments: {"out":"c:\\Program Files\\Open Source\\MeshCentral\\meshcentral-data\\signedagents\\MeshService.exe","desc":"Remote","url":"https://mesh.domain.com/","time":"http://timestamp.comodoca.com/authenticode","proxy":null}
MAIN: Code signing with arguments: {"out":"c:\\Program Files\\Open Source\\MeshCentral\\meshcentral-data\\signedagents\\MeshService64.exe","desc":"Remote","url":"https://mesh.domain.com/","time":"http://timestamp.comodoca.com/authenticode","proxy":null}
MAIN: Code signing with arguments: {"out":"c:\\Program Files\\Open Source\\MeshCentral\\meshcentral-data\\signedagents\\MeshServiceARM64.exe","desc":"Remote","url":"https://mesh.domain.com/","time":"http://timestamp.comodoca.com/authenticode","proxy":null}
MAIN: Code signing with arguments: {"out":"c:\\Program Files\\Open Source\\MeshCentral\\meshcentral-data\\signedagents\\MeshCmd.exe","desc":"Remote","url":"https://mesh.domain.com/","time":"http://timestamp.comodoca.com/authenticode","proxy":null}
MAIN: Code signing with arguments: {"out":"c:\\Program Files\\Open Source\\MeshCentral\\meshcentral-data\\signedagents\\MeshCmd64.exe","desc":"Remote","url":"https://mesh.domain.com/","time":"http://timestamp.comodoca.com/authenticode","proxy":null}
MAIN: Code signing with arguments: {"out":"c:\\Program Files\\Open Source\\MeshCentral\\meshcentral-data\\signedagents\\MeshCmdARM64.exe","desc":"Remote","url":"https://mesh.domain.com/","time":"http://timestamp.comodoca.com/authenticode","proxy":null}
Code signed MeshService.exe.
Code signed MeshServiceARM64.exe.
Code signed MeshCmdARM64.exe.
Code signed MeshCmd.exe.
Code signed MeshService64.exe.
Code signed MeshCmd64.exe.
MAIN: Server started
MeshCentral Intel(R) AMT server running on mesh.domain.com:4433.
Server letsencrypt has no users, next new account will be site administrator.
MeshCentral HTTPS server running on mesh.domain.com:443.

1 reply

si458 Dec 18, 2024
Collaborator

Same problem misconfig, you can see from the logs it saying server letsencrypt has no users so it thinks u created yet another domain. U need to format the config.json correctly and u didn't supply what u have now for ur config.json

bayden10 · 2024-12-18T20:42:22Z

bayden10
Dec 18, 2024
Author

Here is the config.

{
    "$schema": "https://raw.githubusercontent.com/Ylianst/MeshCentral/master/meshcentral-config-schema.json",
    "settings": {
        "_crowdsec": {
            "url": "http://localhost:8080",
            "_apikey": "KEY",
            "fallbackremediation": "captcha"
        },
        "mongodb": "mongodb://127.0.0.1:27017/meshcentral",
        "MongoDbBulkOperations": true,
        "cert": "mesh.domain.com",
        "_WANonly": true,
        "_LANonly": true,
        "_sessionKey": "MyReally123SecretPassword1",
        "_port": 443,
        "_redirPort": 80,
        "AgentPong": 300,
        "AgentLogDump": true,
        "AgentWsCompression": true,
        "AgentCoreDump": true,
        "wsCompression": true,
        "_AgentPing": 10,
        "_MaxInvalidLogin": {
            "time": 3,
            "count": 5,
            "coolofftime": 10
        },
        "DesktopMultiplex": true,
        "NoAgentUpdate": 1,
        "debug": "main,web,agent,agentupdate,db,email",
        "log": "main,web,agent,agentupdate,db,email,webrequest,cert",
        "UserAllowedIP": "127.0.0.1,1.1.1.0/24",
        "_ignoreagenthashcheck": true,
        "_cookieIpCheck": false,
        "_agentUpdateSystem": 1,
        "authLog": "mesh_auth.log"
    },
    "smtp": {
        "host": "smtp.domain.com",
        "port": 587,
        "from": "[email protected]",
        "user": "[email protected]",
        "pass": "PSWD",
        "tls": false
    },
    "domains": {
        "": {
            "siteStyle": 3,
            "title": "Remote",
            "_titlehtml": "",
            "_title1": "",
            "title2": "v0.1.1.35",
            "Minify": true,
            "_welcomePicture": "",
            "_welcomePictureFullScreen": false,
            "welcomeText": "Providing remote support for business endpoints.",
            "footer": "Remote Support is provided by <a href='https://domain.com' target='_blank'>us</a>",
            "loginFooter": "Remote Support provided by<a href='https://domain.com' target='_blank'>us</a>",
            "newAccounts": false,
            "_userNameIsEmail": true,
            "_userSessionIdleTimeout": 30,
            "sessionRecording": {
                "onlySelectedDeviceGroups": true,
                "filepath": "C:\recordings",
                "index": true,
                "maxRecordings": 16,
                "maxRecordingSizeMegabytes": 30,
                "protocols": [
                    1,
                    2,
                    5
                ]
        },
        "agentCustomization": {
            "displayName": "Remote Support",
            "description": "Remote Support agent for remote monitoring, management and assistance.",
            "companyName": "Tech Support",
            "serviceName": "Remote",
            "fileName": "Remote",
            "_installText": "This is sample test",
            "_foregroundcolor": "#FFFFFF",
            "_backgroundcolor": "#003669"
        },
        "agentFileInfo": {
            "icon": "remote.ico",
            "filedescription": "Remote Agent",
            "fileversion": "0.1.1.35",
            "internalname": "Remote Agent",
            "legalcopyright": "Remote Canada",
            "originalfilename": "meshagent64_Remote.exe",
            "productname": "Remote Agent",
            "productversion": "v0.1.1.35"
        }
    },
    "letsencrypt": {
        "email": "[email protected]",
        "names": "mesh.domain.com",
        "skipChallengeVerification": true,
        "production": true
	}
	}
}

1 reply

si458 Dec 18, 2024
Collaborator

Your config is still not correct, as the letsencrypt section is now inside of the domains section and it should be in the root like settings and smtp

Answer selected by bayden10

bayden10 · 2024-12-18T21:31:11Z

bayden10
Dec 18, 2024
Author

Ok yes misunderstood where the cert should have been, I would of thought on domains..
All good now, recording and custom agents.
Thank you for you help in pointing that out.

Just noticed a formatting issue with the "Edit Device Group Features" using Style 3

1 reply

si458 Dec 18, 2024
Collaborator

Thank u for reporting the bug 😂
Will fix it!

bayden10 · 2024-12-18T21:51:22Z

bayden10
Dec 18, 2024
Author

I've enabled Recording on several groups but when connecting to the devices in those enabled groups the record button seems to be missing? (I also checked with Style 2 and missing)

1 reply

si458 Dec 18, 2024
Collaborator

No it should show a red icon, so might be a bug in the bootstrap theme?
Try using the normal original theme, do you get the red icon when you connect?

bayden10 · 2024-12-18T22:05:06Z

bayden10
Dec 18, 2024
Author

Confirmed, Style 1,2,3 same issue..

1 reply

si458 Dec 18, 2024
Collaborator

Try removing

  "maxRecordings": 16,
	  "maxRecordingSizeMegabytes": 30,

And restarting meshcentral?

bayden10 · 2024-12-18T22:13:41Z

bayden10
Dec 18, 2024
Author

Yes restarted and still no red icon for recording


                "_maxRecordings": 16,
                "_maxRecordingSizeMegabytes": 30,

``

0 replies

bayden10 · 2024-12-18T22:16:25Z

bayden10
Dec 18, 2024
Author

just noticed this when checking Recording Tab:

Server is unable to read from the recordings folder.

Checking

0 replies

bayden10 · 2024-12-18T22:20:37Z

bayden10
Dec 18, 2024
Author

Ok, added the extra \ to the path c:\recordings and works fine.


                "filepath": "C:\\recordings",

1 reply

si458 Dec 18, 2024
Collaborator

Oh, windows!!
Yes windows you must use double \\
But linux u can use a single /

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Group Enabled Recordings Not Available in Features #6614

bayden10 Dec 18, 2024

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