Mac cursor not visible on remote sessions

[jbob007]

I installed the universal agent onto one of my Macbook Airs running Sonoma 14.7.3 and I can interact with the remote session just fine but I can't see the remote users cursor. Is there a setting/configuration that I need to change to make it visible? I'm using the web UI.

[MonsterITServices]

Have you given permission to the app to full control inc Remote Control, Full disk, helper?

[jbob007]

Sorry for the delayed response. Been busy. I've added the agent to Accessibility, Full Disk Access, Input Monitoring, Screen & System Audio Recording. Remote Control doesn't give me the option to add anything. If anyone has any ideas that would be great!

This screenshot was taken with an active session from MC

[si458]

dont use the universal binary! instead use the normal x64 or arm binarys.
i believe the is a bug with the universal binary where apple cant detect which one needs adding the the security permissions
seems silly but hey ho

edit: my original command stands but unrelated to your issue
however i just realised ur original issue, and from what i remember,
i dont think we capture where the mouse cursor actually is