Teams considers messages to agents as user messages #3459
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Hey @ravishrawal |
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Hey Monali,
Thanks so much! It is actually kind of urgent for one of our launches -
basically when I pull up a user’s chat history I have no good way of
selecting only the interactions between user & team leader (and not
selecting team leader-agent transactions).
Thanks for your help :)
…On Wed, Jun 4, 2025 at 8:40 AM Monali ***@***.***> wrote:
Hey @ravishrawal thanks for reaching out and supporting Agno. I’ve shared
this with the team, we’re working through all requests one by one and will
get back to you soon. If it’s urgent, please let us know. We appreciate
your patience! —
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Hey @ravishrawal
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thanks for reaching out and supporting Agno. I’ve shared this with the
team, we’re working through all requests one by one and will get back to
you soon.
If it’s urgent, please let us know. We appreciate your patience!
—
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Hey @monali7-d were you able to take a look? Thank you so much! |
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Hey @ravishrawal |
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Hi @ravishrawal ! Can you please share some details regarding your Team configuration. Are you using
These interactions are stored in the Team storage. Please let me know some details. Sorry about the delay! I am looking forward to fixing this for you |
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Is there a better way to extract just the back & forth messages between the user & team leader? The runs in memory seem haphazard and filter on role doesn't work (for example: team leader instructing an agent also shows up as role: "user").
Appreciate the help!
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