devices become unavailable every 2-3 minutes

[elijah286]

Is there an existing issue for this?

• I have searched both the existing open issues & recently closed issues and did not find a duplicate of this issue.

I have read about the Fleet API and understand I may need to use it

• I understand issues relating to read only commands will be auto closed if not using the Fleet API.

Version of the Tesla component

3.24.3

Version of the Tesla car software

2024.12.4

Model

Model S, Model X

Current Behavior

All devices on the vehicles become unavailable every few minutes. They come back after about 30 seconds, only to become unavailable again a few minutes later. Note that this is only happening to the vehicles - it is not happening to the energy products

Expected Behavior

It should maintain a stead connection, but periodically becomes unavailable

Debug logs

This error originated from a custom integration.

Logger: custom_components.tesla_custom
Source: helpers/update_coordinator.py:385
integration: Tesla Custom Integration (documentation, issues)
First occurred: 2:41:32 PM (311 occurrences)
Last logged: 5:02:42 PM

Timeout fetching tesla_custom data

Anything else?

It's been working reliably for months and I haven't changed the configuration

[elijah286]

Another clue I found in the log:

Logger: homeassistant.helpers.frame
Source: helpers/frame.py:324
First occurred: 5:06:13 PM (1 occurrences)
Last logged: 5:06:13 PM

Detected that custom integration 'tesla_custom' sets option flow config_entry explicitly, which is deprecated at custom_components/tesla_custom/config_flow.py, line 204: self.config_entry = config_entry. This will stop working in Home Assistant 2025.12, please create a bug report at https://github.com/alandtse/tesla/issues

[elijah286]

And another clue.. sorry for posting three different log files but I'm just hoping something in here is useful:

`This error originated from a custom integration.

Logger: homeassistant
Source: custom_components/tesla_custom/sensor.py:445
integration: Tesla Custom Integration (documentation, issues)
First occurred: 2:14:04 PM (1016 occurrences)
Last logged: 5:16:12 PM

Error doing job: Task exception was never retrieved (None)
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 267, in _handle_refresh_interval
await self._async_refresh(log_failures=True, scheduled=True)
File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 478, in _async_refresh
self.async_update_listeners()
~~~~~~~~~~~~~~~~~~~~~~~~~~~^^
File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 177, in async_update_listeners
update_callback()
~~~~~~~~~~~~~~~^^
File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 558, in _handle_coordinator_update
self.async_write_ha_state()
~~~~~~~~~~~~~~~~~~~~~~~~~^^
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1023, in async_write_ha_state
self._async_write_ha_state()
~~~~~~~~~~~~~~~~~~~~~~~~~~^^
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1148, in _async_write_ha_state
self.__async_calculate_state()
~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1085, in __async_calculate_state
state = self._stringify_state(available)
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 1029, in _stringify_state
if (state := self.state) is None:
^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/sensor/init.py", line 557, in state
value = self.native_value
^^^^^^^^^^^^^^^^^
File "/config/custom_components/tesla_custom/sensor.py", line 445, in native_value
return round(self._energysite.energy_left)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.13/site-packages/teslajsonpy/energy.py", line 152, in energy_left
return round (self._site_config.get("nameplate_energy") * self.percentage_charged / 100 )
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^~~~~~~~~~~~~~~~~~~~~~~~~
TypeError: unsupported operand type(s) for *: 'NoneType' and 'NoneType'
`