Improve integration with Engaging Networks

[SophieAmnesty]

In the user survey, someone suggested the way the theme integrates with engaging networks is a bit clunky.

We've also had a user recently asking about this kind of signature counter feature as seen on Amnesty UK's home page: https://www.amnesty.org.uk/

Notes from @AmnestyAM on this topic:

Poland did a counter, with counters you need to have less caching if you want up to date results, but when someone fills out their form it updates the CRM and the CRM updates their Iframe. So for them its more of a CRM feature, and less caching on the pages.

Solidarity is not a crime - Amnesty International - Defending human rights
Solidarność to nie przestępstwo - Amnesty International - Bronimy praw człowieka
A post on Amnesty International - Bronimy praw człowieka provided by: https://www.amnesty.org.pl

actualy for poland I think its a little different, I think they have their own, form and the number is saved in wordpress but they fudge it somehow

So they have a custom plugin that allows them to enter a form and on that form they add a number say 2,700 and then I think they have some thing like that number plus a random number on the end like (2,700 + random number between 1 and 50), but it for sure a stat that is not 100% accurate

I think the data is then sent to Sales Force using their API, but its probably not built in a way another section could easily use

I think we would probably need to gather a bit more information about how exactly the current set up is clunky and what people would like to see done differently. I just wanted to log this ticket so that we have somewhere to add ideas about these kinds of improvements.

[SophieAmnesty]

Another idea for integrating with Engaging Networks:

User Generated Content:

when people sign petitions they could leave comments which could then be displayed on the petition page.

e.g. change.org:

https://www.change.org/p/abolish-the-bbc-licence-fee-91434ba3-c807-4853-9269-e1f66bee23d4

last year for the write for rights campaign, we trialled an option for people to write a personal note to the human rights defender, through engaging networks.

it would be cool to see some of these notes on the petition page, with the users permission.

[carolinejcourtney]

I think this has been brought up as an idea before. I think the issue with UGC content is that we can't control what people say. If someone goes off piece and says something Amnesty doesn't agree with, would we still publish it? What would our policy be on that?

Something similar that could work would be just having names and countries of people who recently signed?

[SophieAmnesty]

Yeah exactly. I'm pretty sure we'd make a policy that comments are reviewed not just auto-published on the petition page. Again, something we'd have to make a decision about since that adds workload. Just putting it out there as an idea so we can consider it if and when the time comes to work on anything like this.

Perhaps it could be turned off on our more-backlash-inducing actions or something.

OR! we could maybe give people pre-set 'reactions' to select from? like an emoji or a little phrase or something.

Yeah I like your idea about just showing people who have signed with name/location. anything that gets the across the sense of being part of a large number of people taking action.

[AmnestyAM]

Nice discussion here :-) great to read.