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We are using different design approaches for asking users for their date of birth. None of them use the best practice.
In some older applications we are using dropdowns (e.g., car insurance)
-Dropdown lists are cumbersome to use.
In some we include three text entry fields (e.g., household insurance)
-Approach is good, but the design was not made explicitly for this
In some we use two interaction style, drop down & text field (e.g., Ford standalone solution)
-Using two interaction style increases users cognitive load and the likelihood of user error
Research from gov.uk has shown that three separate number fields, with text labels assigned is the most usable pattern (easy on mobile and desktop + low error rate).
We need the date of birth field for all calculators. Currently, we are using it e.g., for Bank Now/Ford
Preferred Solution
Show three separate fields:
Add a hint below showing the right format for the fields
Do not use auto-tab between the three inputs, research from UK gov showed that users do not expect this behaviour (Date input alphagov/govuk-design-system-backlog#42)
-We need to support the behavior of the Backspace button across the input
The width of field should be adjusted to the amount numbers that are needed to be entered and should not be full width
Summary
We are using different design approaches for asking users for their date of birth. None of them use the best practice.
-Dropdown lists are cumbersome to use.
-Approach is good, but the design was not made explicitly for this
-Using two interaction style increases users cognitive load and the likelihood of user error
Research from gov.uk has shown that three separate number fields, with text labels assigned is the most usable pattern (easy on mobile and desktop + low error rate).
https://designnotes.blog.gov.uk/2013/12/05/asking-for-a-date-of-birth/
Use Case
We need the date of birth field for all calculators. Currently, we are using it e.g., for Bank Now/Ford
Preferred Solution
Show three separate fields:
-We need to support the behavior of the Backspace button across the input
Additional Information
Further usfull information: https://www.smashingmagazine.com/2021/05/frustrating-design-patterns-birthday-picker/
Will this feature introduce breaking changes?
None
Code of Conduct
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