Urgent: Lost All Notes

[tianjinglan1]

Dear StackEdit Support Team,

I hope this email finds you well. I’m writing to seek urgent assistance regarding lost notes in my StackEdit account. Here’s what happened:

1. Issue Description:
   ○Previously, I had multiple notes in StackEdit (both local and synced).
   ○Today, I found almost all notes disappeared, leaving only one file visible.
   ○I checked Local Storage, IndexedDB, and cloud sync (Google Drive/Dropbox), but couldn’t recover the data.

2. Troubleshooting Steps I Tried:
   ○Verified browser cache and IndexedDB (no stackedit-related data found).
   ○Re-logged into my account and checked sync settings.
   ○No manual deletion or accidental actions were taken.

3. Request:
   ○Is there any server-side backup of my notes? If yes, could you help restore them?
   ○If possible please guide me on how to recover from version history or logs.

Additional Info:
●Browser: 360 Extreme Browser / Windows 11
●Last Sync Date: August 11, 2025

I’d greatly appreciate any help to resolve this. These notes are critical for my work. Thank you for your time