[Support]: Users deleted after every update #20108

Lecso11 · 2025-09-17T07:48:54Z

Lecso11
Sep 17, 2025

Checklist

I have updated to the latest available Frigate version.
I have cleared the cache of my browser.
I have tried a different browser to see if it is related to my browser.
I have tried reproducing the issue in incognito mode to rule out problems with any third party extensions or plugins I have installed.
I have asked the AI at https://docs.frigate.video about my issue.

Describe the problem you are having

After every update I need to re-create the users. I can only reach the UI with the 5000 http port to create the users again.

Steps to reproduce

Update container in Unraid
Restart container

Version

0.16.1-e664cb2

In which browser(s) are you experiencing the issue with?

Firefox 142.0.1

Frigate config file

mqtt:
  enabled: true
  host: 192.168.1.10
  port: 1883
  user: doki
  password: doki&mqtt

detectors:
  coral:
    type: edgetpu
    device: pci

database:
    # The path to store the SQLite DB
  path: /media/frigate/frigate.db

go2rtc:
  streams:
    bejarat:
      - rtsp://admin:[email protected]:554/cam/realmonitor?channel=1&subtype=0
      #- ffmpeg:bejarat#audio=opus
    bejarat_sub:
      - rtsp://admin:[email protected]:554/cam/realmonitor?channel=1&subtype=1
    nagykapu:
      - rtsp://admin:[email protected]:554/cam/realmonitor?channel=1&subtype=0
    nagykapu_sub:
      - rtsp://admin:[email protected]:554/cam/realmonitor?channel=1&subtype=1
    utcafront:
      - ffmpeg:bejarat#audio=opus
      - rtsp://admin:[email protected]:554/cam/realmonitor?channel=1&subtype=0
    utcafront_sub:
      - rtsp://admin:[email protected]:554/cam/realmonitor?channel=1&subtype=1

ffmpeg:
  #path: '5.0'
  hwaccel_args: preset-nvidia
  #input_args: preset-rtsp-restream-low-latency

birdseye:
  enabled: true
  mode: continuous
  width: 1920
  height: 1080

cameras:
############################################################# 
#Nagykapu kamera config
#############################################################
  nagykapu:
    enabled: true
    webui_url: http://192.168.1.11/
    ffmpeg:
      inputs:
        - path: rtsp://192.168.1.10:8554/nagykapu
          input_args: preset-rtsp-restream-low-latency
          roles:
            - record
        - path: rtsp://192.168.1.10:8554/nagykapu_sub
          input_args: preset-rtsp-restream-low-latency
          roles:
            - detect
    detect:
      enabled: true
      width: 704
      height: 576
      fps: 5
    review:
      alerts:
        required_zones:
          - kapualj
          - betonplacc
          - utca
        labels:
          - person
          - dog
      detections:
        required_zones:
          - kapualj
          - utca
          - betonplacc
    motion:
      mask: 
        0,0,0,1,0.106,1,0.203,0.08,0.243,0.064,0.243,0.241,0.256,0.24,0.27,0.048,0.342,0.009,0.461,0.079,0.543,0.098,0.55,0.153,0.583,0.213,0.626,0.243,0.636,0.166,1,0.531,1,0
    zones:
      betonplacc:
        coordinates: 0.24,0.39,0.19,0.997,1,1,1,0.948,0.646,0.384
        inertia: 3
        loitering_time: 0
      utca:
        coordinates: 0.268,0.175,0.529,0.182,0.536,0,0.276,0
        inertia: 3
        loitering_time: 5
      kapualj:
        coordinates: 0.244,0.388,0.264,0.181,0.532,0.19,0.648,0.381
        loitering_time: 0
        inertia: 3
      szomszed_hontvari:
        coordinates: 0.64,0.186,0.626,0.278,0.658,0.36,1,0.872,0.998,0.537
        inertia: 3
        loitering_time: 10
        objects:
          - cat
          - dog
          - person
    objects:
      filters:
        car:
          mask: 0.296,0.043,0.293,0.102,0.415,0.107,0.417,0.04
  bejarat:
    enabled: true
    webui_url: http://192.168.1.12/
    ffmpeg:
      #output_args:
        #record: preset-record-generic-audio-copy
      inputs:
        - path: rtsp://192.168.1.10:8554/bejarat
          input_args: preset-rtsp-restream
          roles:
            - record
        - path: rtsp://192.168.1.10:8554/bejarat_sub
          input_args: preset-rtsp-restream
          roles:
            - detect
    detect:
      enabled: true
      width: 704
      height: 576
      fps: 5
    review:
      alerts:
        labels:
          - person
          - cat
        required_zones:
          - jarda
          - terasz
          - hatso_jarda
      detections:
        required_zones:
          - hatso_jarda
          - jarda
          - terasz
    motion:
      mask:
        - 1,1,0.706,1,0.759,0.746,1,0.748
        - 0.301,0,0.3,1,0,1,0,0
    zones:
      terasz:
        coordinates: 
          0.273,0.849,0.493,0.843,0.487,0.571,0.533,0.572,0.532,0.311,0.447,0.159,0.403,0.161,0.402,0.305,0.321,0.308,0.321,0.003,0.27,0.001
        loitering_time: 0
        objects:
          - person
          - dog
          - cat
      jarda:
        coordinates: 
          0.272,0.857,0.27,0.997,0.857,0.995,0.568,0.397,0.539,0.406,0.544,0.572,0.495,0.58,0.5,0.852
        loitering_time: 0
        objects:
          - cat
          - dog
          - person
          - bicycle
        inertia: 3
      hatso_jarda:
        coordinates: 0.325,0.3,0.4,0.304,0.398,0.084,0.324,0.086
        loitering_time: 0
        objects:
          - bicycle
          - cat
          - dog
          - person
      szomszed_epitkezes:
        coordinates: 0.866,1,0.401,0,1,0,1,1
        inertia: 3
        loitering_time: 0
        objects:
          - cat
          - dog
          - person
          - car
    objects:
      filters:
        bicycle:
          mask: 0.541,0.109,0.54,0.279,0.634,0.282,0.635,0.111
#############################################################
#Utcafront config
#############################################################
  utcafront:
    enabled: true
    webui_url: http://192.168.1.13/
    ffmpeg:
      inputs:
        - path: rtsp://192.168.1.10:8554/utcafront
          input_args: preset-rtsp-restream-low-latency
          roles:
            - record
        - path: rtsp://192.168.1.10:8554/utcafront_sub
          input_args: preset-rtsp-restream-low-latency
          roles:
            - detect
    detect:
      enabled: true
      width: 704
      height: 576
      fps: 5
    zones:
      lepcso:
        coordinates: 
          0.587,0.768,0.687,0.759,0.792,0.83,0.848,0.826,0.866,0.937,0.721,0.936,0.744,1,0.617,0.998
        loitering_time: 0
        objects:
          - cat
          - dog
          - person
      padka_parkolo:
        coordinates: 
          0.173,0.227,0.157,0.308,0.452,0.294,0.755,0.301,0.705,0.214,0.414,0.196
        loitering_time: 0
        objects:
          - bicycle
          - car
          - motorcycle
          - person
        inertia: 3
      elokert:
        coordinates: 
          0.167,0.51,0.095,0.994,0.592,0.995,0.576,0.76,0.883,0.747,0.838,0.537
        loitering_time: 0
        objects:
          - bicycle
          - cat
          - dog
          - person
      kocsibeallo_utca:
        coordinates: 
          0.724,0.214,0.807,0.417,0.849,0.526,0.887,0.728,1,0.675,0.941,0.49,0.868,0.256
        loitering_time: 0
    motion:
      mask:
        - 0.437,0.033,0.436,0.086,0.94,0.088,0.942,0.03
        - 0.297,0.194,0.289,0.005,0.998,0.001,0.998,0.298,0.868,0.137,0.772,0.216,0.536,0.196,0.48,0.068,0.42,0.188
    review:
      alerts:
        labels:
          - person
          - car
          - motorcycle
        required_zones:
          - lepcso
          - elokert
      detections:
        required_zones:
          - padka_parkolo
          - kocsibeallo_utca
          - elokert
          - lepcso
    objects:
      filters:
        car:
          mask: 0,0.056,0,0.187,0.311,0.094,0.3,0

record:
  enabled: true
  expire_interval: 1440
  retain:
    days: 7
    mode: all
  sync_recordings: true
  alerts:
    retain:
      days: 30
  detections:
    retain:
      days: 15

objects:
  track:
    - person
    - car
    - dog
    - cat
    - motorcycle
    - bicycle

review:
  alerts:
    # Optional: labels that qualify as an alert
    labels:
      - car
      - person
  detections:
    # Optional: labels that qualify as a detection
    labels:
      - car
      - person
      - dog
      - cat
      - motorcycle
      - bicycle

snapshots:
  enabled: true
  # Optional: save a clean PNG copy of the snapshot image (default: shown below)
  clean_copy: true
  # Optional: print a timestamp on the snapshots (default: shown below)
  timestamp: true
  # Optional: draw bounding box on the snapshots (default: shown below)
  bounding_box: true
  # Optional: crop the snapshot (default: shown below)
  crop: false
  # Optional: height to resize the snapshot to (default: original size)
  height: 175
  # Optional: Restrict snapshots to objects that entered any of the listed zones (default: no required zones)
  required_zones: []
  # Optional: Camera override for retention settings (default: global values)
  retain:
    # Required: Default retention days (default: shown below)
    default: 10
    # Optional: Per object retention days
    objects:
      person: 15
  # Optional: quality of the encoded jpeg, 0-100 (default: shown below)
  quality: 70

semantic_search:
  enabled: true
  reindex: false
  model_size: small

version: 0.16-0

camera_groups:
  Áttekintés:
    order: 1
    icon: LuUngroup
    cameras: birdseye
detect:
  enabled: true

docker-compose file or Docker CLI command

Unraid template

Relevant Frigate log output

None

Relevant go2rtc log output

None

Operating system

UNRAID

Install method

Docker Compose

Network connection

Wired

Camera make and model

Dahua

Screenshots of the Frigate UI's System metrics pages

Any other information that may be helpful

No response

Answered by inkeep-ai-assistant[bot]

Sep 17, 2025

Losing users after every update is typically caused by the Frigate SQLite database file being deleted or not persisted between container updates. This usually happens if your Docker configuration does not correctly map a persistent volume for the Frigate database file (frigate.db). When the database is missing or reset, all user accounts are lost and need to be recreated(1).

To solve this, make sure your Docker setup mounts a persistent host directory to /media/frigate (or wherever your frigate.db is configured to be stored, according to your database.path). This ensures the database—and thus your users—persist across updates(1).

For example, in your Docker Compose or Unraid configuration…

View full answer

2025-09-17T07:49:36Z

inkeep-ai-assistant[bot]
bot Sep 17, 2025

Losing users after every update is typically caused by the Frigate SQLite database file being deleted or not persisted between container updates. This usually happens if your Docker configuration does not correctly map a persistent volume for the Frigate database file (frigate.db). When the database is missing or reset, all user accounts are lost and need to be recreated(1).

To solve this, make sure your Docker setup mounts a persistent host directory to /media/frigate (or wherever your frigate.db is configured to be stored, according to your database.path). This ensures the database—and thus your users—persist across updates(1).

For example, in your Docker Compose or Unraid configuration, you should have something like:

- /path/on/host/frigate:/media/frigate:rw

Replace /path/on/host/frigate with the actual directory on your host where you want to keep your Frigate data.

Check out these potentially useful sources: Lost Users After Update, Full Reference Config, Updating Frigate

Would you like a general answer based on my knowledge instead?

📚 Sources:

Lost Users After Update

Have another question? Just tag @inkeep.

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[Support]: Users deleted after every update #20108

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[Support]: Users deleted after every update #20108

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Lecso11 Sep 17, 2025

Checklist

Describe the problem you are having

Steps to reproduce

Version

In which browser(s) are you experiencing the issue with?

Frigate config file

docker-compose file or Docker CLI command

Relevant Frigate log output

Relevant go2rtc log output

Operating system

Install method

Network connection

Camera make and model

Screenshots of the Frigate UI's System metrics pages

Any other information that may be helpful

Replies: 1 comment

Uh oh!

inkeep-ai-assistant[bot] bot Sep 17, 2025

Lecso11
Sep 17, 2025

inkeep-ai-assistant[bot]
bot Sep 17, 2025