[Support]: Onvif "move" command : weak/questionable implementation #20464

warez4me · 2025-10-13T14:54:56Z

warez4me
Oct 13, 2025

Checklist

I have updated to the latest available Frigate version.
I have cleared the cache of my browser.
I have tried a different browser to see if it is related to my browser.
I have tried reproducing the issue in incognito mode to rule out problems with any third party extensions or plugins I have installed.
I have asked the AI at https://docs.frigate.video about my issue.

Describe the problem you are having

One of my IP cameras (I have three different brands) responds with an error when executing the "Move" PTZ command using Frigate's UI. The IPC begins to move but then can't stop.
I encounter same behavior when trying to realize PTZ control of this IPC by the Home Assistant.
I've also found reports from other users of similar IPC behavior, and I suspect the cause is the same.
This occurs because the IPC doesn't support the version of "Stop" command used by Frigate.
However, all my IP cameras support the version of this command used by a wide range of other ONVIF-related software.
It's for example the well-known open source Onvif device manager, the professional VMS, the CLI onvif control script.
I think the source of the problem is the indication of the action "Stop" in the <Header> section of XML message. All the SW mentioned above produce XML messages in IP packets which contain "Stop" command only in <Body> section.
To proove this fact here's attached dumps of captured IP traffic of PTZ "Move" actions produced by every mentioned program for the same IPC where is clearly seen which versions of the "Stop" XML request were followed by OK HTTP retcode and which ones were followed by error.
ptz_cont_move.zip

Steps to reproduce

open big live view window with PTZ controls
initiate IPC move by klicking on any arrow
release the mouse knob

Version

0.16.1-e664cb2

In which browser(s) are you experiencing the issue with?

any supported by Frigate

Frigate config file

cameras:
  Dom:
    name: Dom
    enabled: true
...
...
    onvif:
      host: 192.168.10.52
      port: 8000
      user: ***
      password: ***

docker-compose file or Docker CLI command

name: nvr

services:
  frigate:
    container_name: frigate
    image: "ghcr.io/blakeblackshear/frigate:stable"
    restart: unless-stopped
    stop_grace_period: 30s
    privileged: true
    volumes:
      - /etc/localtime:/etc/localtime:ro
      - /opt/nvr/frigate/config:/config
      - /opt/nvr/frigate/storage:/media/frigate
      - type: tmpfs # Optional: 1GB of memory, reduces SSD/SD Card wear
        target: /tmp/cache
        tmpfs:
          size: 384000000
    shm_size: 384000000
    ports:
      - "8971:8971"
    devices:
      - /dev/apex_0:/dev/apex_0

Relevant Frigate log output

2025-10-13 08:51:26.205341593  [2025-10-13 08:51:26] frigate.ptz.onvif              INFO    : Attempting ONVIF initialization for Dom (retry 1/5)
2025-10-13 08:51:26.616462148  192.168.10.100 - - [13/Oct/2025:08:51:26 +0300] "GET /api/Dom/ptz/info HTTP/1.1" 200 77 "http://192.168.10.12:8971/" "Mozilla/5.0 (Windows NT 10.0; Win64; x>
2025-10-13 08:51:38.074941444  192.168.10.100 - - [13/Oct/2025:08:51:38 +0300] "GET /api/Dom/ptz/info HTTP/1.1" 200 77 "http://192.168.10.12:8971/" "Mozilla/5.0 (Windows NT 10.0; Win64; x>
2025-10-13 08:51:41.059946017  [2025-10-13 08:51:41] frigate.comms.dispatcher       INFO    : Setting ptz command to OnvifCommandEnum.move_down for Dom
2025-10-13 08:51:41.341866594  [2025-10-13 08:51:41] frigate.ptz.onvif              ERROR   : Unable to handle onvif command: Action Not Implemented
2025-10-13 08:51:41.342110853  [2025-10-13 08:51:41] frigate.comms.dispatcher       INFO    : Setting ptz command to OnvifCommandEnum.stop for Dom
2025-10-13 08:53:17.828791683  192.168.10.100 - - [13/Oct/2025:08:53:17 +0300] "GET /api/Dom/ptz/info HTTP/1.1" 200 77 "http://192.168.10.12:8971/" "Mozilla/5.0 (Windows NT 10.0; Win64; x>
2025-10-13 08:53:45.434149380  192.168.10.100 - - [13/Oct/2025:08:53:45 +0300] "GET /api/Yard_ptz/latest.webp?height=274&store=1&cache=1760334600 HTTP/1.1" 200 48208 "http://192.168.10.12>
2025-10-13 08:53:45.751102469  192.168.10.100 - - [13/Oct/2025:08:53:45 +0300] "GET /api/Yard_ptz/latest.webp?height=274&cache=1760334821738 HTTP/1.1" 200 48376 "http://192.168.10.12:8971>
2025-10-13 08:53:46.574548011  192.168.10.100 - - [13/Oct/2025:08:53:46 +0300] "GET /api/Dom/ptz/info HTTP/1.1" 200 77 "http://192.168.10.12:8971/" "Mozilla/5.0 (Windows NT 10.0; Win64; x>
2025-10-13 08:53:52.516156686  [2025-10-13 08:53:52] frigate.ptz.onvif              WARNING : Dom is already performing an action, stopping...
2025-10-13 08:53:52.527346959  [2025-10-13 08:53:52] frigate.ptz.onvif              ERROR   : Unable to handle onvif command: Action Not Implemented
2025-10-13 08:53:52.527639440  [2025-10-13 08:53:52] frigate.comms.dispatcher       INFO    : Setting ptz command to OnvifCommandEnum.move_down for Dom
2025-10-13 08:53:52.891759790  [2025-10-13 08:53:52] frigate.ptz.onvif              ERROR   : Unable to handle onvif command: Action Not Implemented
2025-10-13 08:53:52.891989085  [2025-10-13 08:53:52] frigate.comms.dispatcher       INFO    : Setting ptz command to OnvifCommandEnum.stop for Dom
2025-10-13 08:53:56.157758680  [2025-10-13 08:53:56] frigate.ptz.onvif              WARNING : Dom is already performing an action, stopping...
2025-10-13 08:53:56.165497114  [2025-10-13 08:53:56] frigate.ptz.onvif              ERROR   : Unable to handle onvif command: Action Not Implemented

Relevant go2rtc log output

no any log output

Operating system

Debian

Install method

Docker Compose

Network connection

Wired

Camera make and model

Manufacturer: Meari Model: Speed 18T FirmwareVersion: 5.5.4 SerialNumber: 119698137 HardwareId: ppstrong-c95-tuya2_general_8733-5.5.4.20230724

Screenshots of the Frigate UI's System metrics pages

Any other information that may be helpful

RPi 5 8Gb

2025-10-13T14:56:00Z

inkeep-ai-assistant[bot]
bot Oct 13, 2025

Based on the error logs you've provided, your camera is returning "Action Not Implemented" errors for PTZ commands. This is a known ONVIF compatibility issue with certain camera models.

Your Meari Speed 18T camera appears to have incomplete ONVIF support, similar to other cameras documented in the PTZ compatibility list (1). The error "Action Not Implemented" suggests your camera's ONVIF implementation doesn't properly support the specific PTZ commands that Frigate uses.

Frigate uses the python-onvif-zeep Python package for ONVIF connections (2). The issue you're describing about XML message formatting in the Header vs Body sections would need to be addressed upstream in that package rather than in Frigate itself (2).

For your specific camera model, you have a few options:

Check ONVIF support: You can verify your camera's ONVIF capabilities by downloading and running this simple Python script, replacing the details with your camera's IP address, ONVIF port, username, and password (3).
Network workaround: If you can modify your network setup, there's a potential workaround using iptables DNAT rules, though this only works with a single ONVIF camera (2):

iptables -t nat -A PREROUTING -d 192.168.1.10 -j DNAT --to-destination $CAMERA_IP
iptables -t nat -A POSTROUTING -s $CAMERA_IP -j SNAT --to-source 192.168.1.10

(2)

Proxy solution: An nginx proxy with URL rewriting could potentially address ONVIF endpoint mapping issues (2).

Unfortunately, your camera model isn't listed in the working PTZ cameras table (1), and based on the "Action Not Implemented" errors, it appears to have incomplete ONVIF support similar to other cameras that don't work properly with Frigate's PTZ implementation.

The root cause is that changes to ONVIF command formatting would need to be made upstream in the python-onvif-zeep-async package that Frigate uses, rather than in Frigate itself (2).

📚 Sources:

Have another question? Just tag @inkeep.

0 replies

hawkeye217 · 2025-10-13T17:58:56Z

hawkeye217
Oct 13, 2025
Collaborator

As the AI correctly indicated, Frigate uses the python-onvif-zeep-async Python package for ONVIF support like Home Assistant does. All Frigate's code does is make an ONVIF ContinuousMove call:

frigate/frigate/ptz/onvif.py

Line 435 in 9d85136

async def _move(self, camera_name: str, command: OnvifCommandEnum) -> None:

On a key up or mouse up event, Frigate sends an ONVIF Stop call:

frigate/frigate/ptz/onvif.py

Line 412 in 9d85136

async def _stop(self, camera_name: str) -> None:

This is working as designed in Frigate. If you believe there is an error in the implementation of the specific ONVIF code, you'll want to reach out on their GitHub repo.

1 reply

warez4me Oct 13, 2025
Author

Ok. Thanks.
It's not an error or a bug but reflect a real situation when both s/w developers and h/w vendors can implement the Onvif standard in slightly different ways.

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warez4me Oct 13, 2025

Checklist

Describe the problem you are having

Steps to reproduce

Version

In which browser(s) are you experiencing the issue with?

Frigate config file

docker-compose file or Docker CLI command

Relevant Frigate log output

Relevant go2rtc log output

Operating system

Install method

Network connection

Camera make and model

Screenshots of the Frigate UI's System metrics pages

Any other information that may be helpful

Replies: 2 comments · 1 reply

Uh oh!

inkeep-ai-assistant[bot] bot Oct 13, 2025

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hawkeye217 Oct 13, 2025 Collaborator

Uh oh!

warez4me Oct 13, 2025 Author

warez4me
Oct 13, 2025

Replies: 2 comments 1 reply

inkeep-ai-assistant[bot]
bot Oct 13, 2025

hawkeye217
Oct 13, 2025
Collaborator

warez4me Oct 13, 2025
Author