Can support for service_status be added to PagerDuty ?

[eseyman]

I use the PagerDuty stream connector and I have been asked to filter out service checks that are in UNKNOWN status before sending them to PagerDuty.

I thought I could use the "service_status" parameter but it is not taken into account be the PagerDuty stream connector. Can support for this parameter (and "host_status") be added?

[lucie-tirand]

Hello :)

I have the impression that service_status and host_status are already managed by the SC PagerDuty according to the documentation: https://docs.centreon.com/fr/docs/24.04/integrations/event-management/sc-pagerduty-events/#standard-parameters

And that seems to be borne out by the content of the SC too : https://github.com/centreon/centreon-stream-connector-scripts/blob/develop/centreon-certified/pagerduty/pagerduty-events-apiv2.lua#L67

Or have I misunderstood your request?

[eseyman]

There are several parameters that easily mistaken for each other...

accepted_elements is a parameter that gives the list of broker elements used to filter events.
host_status and service_status are two other parameters that give list of accepted host and service statuses, acting like a second filter behind accepted_elements.

The pagerduty SC handles all three parameters : https://github.com/centreon/centreon-stream-connector-scripts/blob/develop/centreon-certified/servicenow/servicenow-incident-events-apiv2.lua#L68-L72

[lucie-tirand]

Hello :)

So from what I understand, the parameters host_status and service_status exist but are not taken into account when the stream connector is executed?

[eseyman]

the parameters host_status and service_status exist but are not taken into account when the stream connector is executed?

Correct.