2. Research for Healthcare

Project Background

Pirates of Design are working on a project dealing with a domain space for rural and urban healthcare. Our team wants to get insights that would help us derive a solution on how we could improve the healthcare in the rural areas by connecting the rural areas to the urban areas together. Our team needs to get insights for this in order to come up with a solution that actually helps solves the problem for the people. This research will be so helpful to us, as we have to understand our users and the problems being faced by them so we could break the connection. As such, we came up with some questions that will help us learn more about our users and the actual difficulties faced when it comes to healthy care Following are some of the questions we asked the healthcare community which was our patients and medical staff. The interviews were made for the rural and urban healthcare communities.

Research questions

1. What is your role?
2. What is your age range?
3. What device do you mostly use to connect to the Internet?
4. Is there any device you prefer to use apart from the one you mentioned above? If yes, mention it.
5. What do you know about healthcare in rural areas?
6. In your own how would you describe the difference between urban and rural healthcare.
7. Do you know any problems related to healthcare? If yes what?
8. How does the medical staff gather information regarding the rural healthcare?
9. Are there any issues you face when it comes to communicating to the rural healthcare communities?
10. Have you ever volunteered to serve the rural communities to improve the healthcare in the remote areas? If yes, what would be your motivation?
11. What are the constraints that arise when volunteering?
12. If you have volunteered in healthcare opportunities, may you describe your experience? The questions about were customized for the people in the rural areas and urban areas. We also customized the questions for the medical staff. We got good feedback from conducting this research and helped us in brain storming on what we wanted to solve. From the insights we learned, we had a solution that would be a platform that bridge the gap connection between the rural and health communities. In conclusion, we learnt that the rural health communities have poor health facilities and there is need to help these communities so that they could have a better tomorrow. We also learnt more about the users, on what they preferred and what would work. You could check the appendices to see what responses we got.