[WEBJS] - BUG WITH CHATWOOT

[Pedrito1209]

Describe the bug

It seems the integration with Chatwoot has issues with WebJS; I'm not sure if the same happens with other engines.

But at least in my country, when I wake up in the middle of the night, I sometimes see that the connection has dropped, and I reconnect several times. After that, it seems Chatwoot stops receiving messages.

However, I can still send messages; I have to restart the entire Waha instance for it to work again, since restarting that single session doesn't seem to work.

"version": "2026.01.01",
"engine": "WEBJS",
"tier": "TIER_PLUS"

EDIT:
Oh, and I forgot to mention I use a proxy, but it's not the problem, since I've already tried four different proxy providers and the problem persists.

[devlikepro]

Hi! Could you try to switch to GOWS engine?

[devlikepro]

https://waha.devlike.pro/docs/overview/faq

[Pedrito1209]

The problem is that when it connects to GOWS, my WhatsApp gets blocked instantly; they give it back to me, but it gets blocked.That's why I prefer WEBJS, which hasn't given me any problems so far.