"This file could not be previewed"

[mariolameiras]

Description

I am importing my files from Google Photos, and I get a message for several files saying the thumbnail creation failed. These seem to be mostly .CR2 files.

• When I then try to open up this file I get the message "This file could not be previewed".
• If I download the file and open it in my computer it displays correctly.

Although if I download the same .cr2 file from google photos manually and import it the thumbnail and preview show up correctly.

Is there any way to process these files again or rescan files with missing thumbnails?

Thank you in advance

Version

1.7.10

What product are you using?

Ente Photos

What platform are you using?

Desktop - Linux