Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

ERROR (MainThread) [custom_components.wemportal] Creating new wemportal api instance #66

Open
nagelclan opened this issue May 2, 2023 · 21 comments

Comments

@nagelclan
Copy link

home-assistant_2023-05-02T11-59-02.385Z.log

System cannot be started, the following error messages always appear, see appendix

@erikkastelec
Copy link
Owner

  1. Did the previous version work for you?
  2. Have you checked that your Weishaupt device device is accessible from website or mobile app (is online)?
  3. I see a few other errors about fetching data (ezviz, shelly, skoda). Could this be related? If multiple integrations are failing to fetch data, the problem is likely with your setup and not with this custom component.

@aserowy
Copy link

aserowy commented May 4, 2023

Heho,

i am getting the same error. My setup was running with 1.4.*. After the migration to 1.5.2 i am getting the mentioned behavior. I removed all entities, removed the yaml config, reloaded and reinstalled the integration without success.

Kind regards, and thank you for this integration!

@erikkastelec
Copy link
Owner

I will implement additional logging and release an updated version for you to test.

@aserowy
Copy link

aserowy commented May 4, 2023

Perfect! Tyvm!

@nagelclan
Copy link
Author

  1. Hat die vorherige Version für Sie funktioniert? Nein, ich hab es noch nicht zum laufen gebracht
  2. Haben Sie überprüft, ob Ihr Weishaupt-Gerät über die Website oder mobile App erreichbar ist (online ist)? Ja , online ist die Seite erreichbar
  3. Ich sehe einige andere Fehler beim Abrufen von Daten (ezviz, shelly, skoda). Könnte das zusammenhängen? Wenn mehrere Integrationen keine Daten abrufen können, liegt das Problem wahrscheinlich bei Ihrer Einrichtung und nicht bei dieser benutzerdefinierten Komponente. das liegt daran das dies Komponenten teilweise offline sind

@erikkastelec
Copy link
Owner

A new version has been released. Please feel free to test it out and send me any log messages you encounter.

@aserowy
Copy link

aserowy commented May 7, 2023

Hi, ty for the update. This is the log the failed attempt produces:

This error originated from a custom integration.

Logger: custom_components.wemportal
Source: custom_components/wemportal/wemportalapi.py:142
Integration: Weishaupt WEM Portal (documentation, issues)
First occurred: 6:06:24 PM (4 occurrences)
Last logged: 6:07:08 PM

Creating new wemportal api instance
Traceback (most recent call last):
File "/config/custom_components/wemportal/wemportalapi.py", line 384, in get_data
"Modules": [
File "/config/custom_components/wemportal/wemportalapi.py", line 390, in
for parameter in module["parameters"].keys()
KeyError: 'parameters'

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "/config/custom_components/wemportal/wemportalapi.py", line 99, in fetch_data
self.get_data()
File "/config/custom_components/wemportal/wemportalapi.py", line 399, in get_data
raise WemPortalError(DATA_GATHERING_ERROR) from exc
custom_components.wemportal.exceptions.WemPortalError: An error occurred while gathering data.This issue should resolve by itself. If this problem persists,open an issue at https://github.com/erikkastelec/hass-WEM-Portal/issues

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "/config/custom_components/wemportal/coordinator.py", line 47, in _async_update_data
x = await self.hass.async_add_executor_job(self.api.fetch_data)
File "/usr/local/lib/python3.10/concurrent/futures/thread.py", line 58, in run
result = self.fn(*self.args, **self.kwargs)
File "/config/custom_components/wemportal/wemportalapi.py", line 142, in fetch_data
raise WemPortalError from exc
custom_components.wemportal.exceptions.WemPortalError

@erikkastelec
Copy link
Owner

Can you turn on the debug logging (instructions are at the bottom of README) and include the debug log that should be printed out before this error.

@aserowy
Copy link

aserowy commented May 7, 2023

Heho,

i extracted the part which fails again, and again, and... :D

2023-05-07 19:05:41.735 WARNING (MainThread) [custom_components.wemportal] Creating new wemportal api instance
File "/config/custom_components/wemportal/wemportalapi.py", line 384, in get_data
File "/config/custom_components/wemportal/wemportalapi.py", line 390, in
File "/config/custom_components/wemportal/wemportalapi.py", line 99, in fetch_data
File "/config/custom_components/wemportal/wemportalapi.py", line 399, in get_data
raise WemPortalError(DATA_GATHERING_ERROR) from exc
custom_components.wemportal.exceptions.WemPortalError: An error occurred while gathering data.This issue should resolve by itself. If this problem persists,open an issue at https://github.com/erikkastelec/hass-WEM-Portal/issues
File "/config/custom_components/wemportal/coordinator.py", line 47, in _async_update_data
File "/config/custom_components/wemportal/wemportalapi.py", line 142, in fetch_data
raise WemPortalError from exc
custom_components.wemportal.exceptions.WemPortalError
2023-05-07 19:05:41.738 DEBUG (MainThread) [custom_components.wemportal] Finished fetching WemPortal update data in 0.414 seconds (success: False)
2023-05-07 19:07:02.028 DEBUG (SyncWorker_9) [custom_components.wemportal] Fetching api device data
2023-05-07 19:07:02.296 DEBUG (SyncWorker_9) [custom_components.wemportal] Fetching fresh api data
2023-05-07 19:07:02.300 DEBUG (SyncWorker_9) [custom_components.wemportal] {(0, 9): {'Index': 0, 'Type': 9, 'Name': 'Gerät 0'}, (0, 10): {'Index': 0, 'Type': 10, 'Name': 'GROUND0'}, (0, 1): {'Index': 0, 'Type': 1, 'Name': 'SYSTEM0'}, (0, 2): {'Index': 0, 'Type': 2, 'Name': 'HZK0'}, (0, 3): {'Index': 0, 'Type': 3, 'Name': 'WW0'}, (0, 6): {'Index': 0, 'Type': 6, 'Name': 'GATEWAY0'}, (0, 5): {'Index': 0, 'Type': 5, 'Name': 'TERMINAL0'}, (0, 7): {'Index': 0, 'Type': 7, 'Name': 'WE0'}, (1, 9): {'Index': 1, 'Type': 9, 'Name': 'Gerät 0'}, (1, 10): {'Index': 1, 'Type': 10, 'Name': 'GroundModule'}}

FYI: There are no other debug logs regarding the integration.

@nagelclan
Copy link
Author

here the aktuell Log
home-assistant_2023-05-07T17-11-50.990Z.log

@erikkastelec
Copy link
Owner

@aserowy you should get something like this when the integration starts/new api is created. Maybe you need to click load full logs button at the bottom of the logs page in Home Assistant.

2023-05-07 17:13:22.543 DEBUG (SyncWorker_1) [custom_components.wemportal] Fetching api parameters data for device 2496
2023-05-07 17:13:22.544 DEBUG (SyncWorker_1) [custom_components.wemportal] {2496: {'ConnectionStatus': 0}}
2023-05-07 17:13:22.802 DEBUG (SyncWorker_1) [custom_components.wemportal] {'Parameters': [], 'Status': 0, 'Message': None, 'DetailMessages': None}
2023-05-07 17:13:23.127 DEBUG (SyncWorker_1) [custom_components.wemportal] {'Parameters': [], 'Status': 0, 'Message': None, 'DetailMessages': None}
2023-05-07 17:13:23.379 DEBUG (SyncWorker_1) [custom_components.wemportal] {'Parameters': [], 'Status': 0, 'Message': None, 'DetailMessages': None}
2023-05-07 17:13:23.675 DEBUG (SyncWorker_1) [custom_components.wemportal] {'Parameters': [{'ParameterID': 'Außentemperatur', 'Name': 'Außentemperatur', 'DataType': -1, 'MinValue': 0.0, 'MaxValue': 0.0, 'DefaultValue': '', 'IsReadable': True, 'IsWriteable': False, 'EnumValues': None}, {'ParameterID': 'Vorlauftemperatur', 'Name': 'Vorlauftemperatur', 'DataType': -1, 'MinValue': 0.0, 'MaxValue': 0.0, 'DefaultValue': '', 'IsReadable': True, 'IsWriteable': False, 'EnumValues': None}, {'ParameterID': 'Leistung', 'Name': 'Leistungsabgabe', 'DataType': -1, 'MinValue': 0.0, 'MaxValue': 0.0, 'DefaultValue': '', 'IsReadable': True, 'IsWriteable': False, 'EnumValues': None}], 'Status': 0, 'Message': None, 'DetailMessages': None}
2023-05-07 17:13:24.176 DEBUG (SyncWorker_1) [custom_components.wemportal] {'Parameters': [{'ParameterID': 'WW-Push', 'Name': 'Nachladung', 'DataType': 1, 'MinValue': None, 'MaxValue': None, 'DefaultValue': '', 'IsReadable': True, 'IsWriteable': True, 'EnumValues': [{'Value': 0, 'Name': 'off'}, {'Value': 5, 'Name': '5'}, {'Value': 10, 'Name': '10'}, {'Value': 15, 'Name': '15'}, {'Value': 20, 'Name': '20'}, {'Value': 25, 'Name': '25'}, {'Value': 30, 'Name': '30'}, {'Value': 35, 'Name': '35'}, {'Value': 40, 'Name': '40'}, {'Value': 45, 'Name': '45'}, {'Value': 50, 'Name': '50'}, {'Value': 55, 'Name': '55'}, {'Value': 60, 'Name': '60'}, {'Value': 65, 'Name': '65'}, {'Value': 70, 'Name': '70'}, {'Value': 75, 'Name': '75'}, {'Value': 80, 'Name': '80'}, {'Value': 85, 'Name': '85'}, {'Value': 90, 'Name': '90'}, {'Value': 95, 'Name': '95'}, {'Value': 100, 'Name': '100'}, {'Value': 105, 'Name': '105'}, {'Value': 110, 'Name': '110'}, {'Value': 115, 'Name': '115'}, {'Value': 120, 'Name': '120'}, {'Value': 125, 'Name': '125'}, {'Value': 130, 'Name': '130'}, {'Value': 135, 'Name': '135'}, {'Value': 140, 'Name': '140'}, {'Value': 145, 'Name': '145'}, {'Value': 150, 'Name': '150'}, {'Value': 155, 'Name': '155'}, {'Value': 160, 'Name': '160'}, {'Value': 165, 'Name': '165'}, {'Value': 170, 'Name': '170'}, {'Value': 175, 'Name': '175'}, {'Value': 180, 'Name': '180'}, {'Value': 185, 'Name': '185'}, {'Value': 190, 'Name': '190'}, {'Value': 195, 'Name': '195'}, {'Value': 200, 'Name': '200'}, {'Value': 205, 'Name': '205'}, {'Value': 210, 'Name': '210'}, {'Value': 215, 'Name': '215'}, {'Value': 220, 'Name': '220'}, {'Value': 225, 'Name': '225'}, {'Value': 230, 'Name': '230'}, {'Value': 235, 'Name': '235'}, {'Value': 240, 'Name': '240'}]}, {'ParameterID': 'WW-Programm', 'Name': 'WW-Programm', 'DataType': 2, 'MinValue': None, 'MaxValue': None, 'DefaultValue': '', 'IsReadable': True, 'IsWriteable': True, 'EnumValues': None}, {'ParameterID': 'NormalWW', 'Name': 'WW  Normal', 'DataType': -1, 'MinValue': 5.0, 'MaxValue': 60.0, 'DefaultValue': '', 'IsReadable': True, 'IsWriteable': True, 'EnumValues': None}, {'ParameterID': 'AbsenkWW', 'Name': 'WW  Absenk', 'DataType': -1, 'MinValue': 5.0, 'MaxValue': 60.0, 'DefaultValue': '', 'IsReadable': True, 'IsWriteable': True, 'EnumValues': None}, {'ParameterID': 'Warmwassertemperatur', 'Name': 'Warmwassertemperatur', 'DataType': -1, 'MinValue': 0.0, 'MaxValue': 0.0, 'DefaultValue': '', 'IsReadable': True, 'IsWriteable': False, 'EnumValues': None}], 'Status': 0, 'Message': None, 'DetailMessages': None}
2023-05-07 17:13:24.447 DEBUG (SyncWorker_1) [custom_components.wemportal] {'Parameters': [{'ParameterID': 'Heizprogramm1', 'Name': 'Heizprogramm1', 'DataType': 2, 'MinValue': None, 'MaxValue': None, 'DefaultValue': '', 'IsReadable': True, 'IsWriteable': True, 'EnumValues': None}, {'ParameterID': 'U_Beginn', 'Name': 'U_Beginn', 'DataType': 2, 'MinValue': None, 'MaxValue': None, 'DefaultValue': '', 'IsReadable': True, 'IsWriteable': True, 'EnumValues': None}, {'ParameterID': 'U_Ende', 'Name': 'U_Ende', 'DataType': 2, 'MinValue': None, 'MaxValue': None, 'DefaultValue': '', 'IsReadable': True, 'IsWriteable': True, 'EnumValues': None}, {'ParameterID': 'Raumtemperatur', 'Name': 'HK 1 Raumtemperatur', 'DataType': -1, 'MinValue': 0.0, 'MaxValue': 0.0, 'DefaultValue': '', 'IsReadable': True, 'IsWriteable': False, 'EnumValues': None}, {'ParameterID': 'AktRaumSoll', 'Name': 'HK 1 Raumsoll', 'DataType': -1, 'MinValue': 16.0, 'MaxValue': 28.0, 'DefaultValue': '', 'IsReadable': True, 'IsWriteable': True, 'EnumValues': None}, {'ParameterID': 'Komfort', 'Name': 'HK1 Raum Komfort', 'DataType': -1, 'MinValue': 21.0, 'MaxValue': 28.0, 'DefaultValue': '', 'IsReadable': True, 'IsWriteable': True, 'EnumValues': None}, {'ParameterID': 'Absenk', 'Name': 'HK 1 Raum Absenk', 'DataType': -1, 'MinValue': 16.0, 'MaxValue': 21.0, 'DefaultValue': '', 'IsReadable': True, 'IsWriteable': True, 'EnumValues': None}, {'ParameterID': 'Normal', 'Name': 'HK 1 Raum Normal', 'DataType': -1, 'MinValue': 16.0, 'MaxValue': 22.0, 'DefaultValue': '', 'IsReadable': True, 'IsWriteable': True, 'EnumValues': None}, {'ParameterID': 'Betriebsart', 'Name': 'Systembetriebsart', 'DataType': 1, 'MinValue': None, 'MaxValue': None, 'DefaultValue': '', 'IsReadable': True, 'IsWriteable': True, 'EnumValues': [{'Value': 1, 'Name': 'heating'}, {'Value': 3, 'Name': 'summer'}, {'Value': 4, 'Name': 'standby'}, {'Value': 0, 'Name': 'automatic'}, {'Value': 2, 'Name': 'cooling'}, {'Value': 5, 'Name': '2.  WEZ'}]}, {'ParameterID': 'PP_Funktion', 'Name': 'Party/Pause', 'DataType': 1, 'MinValue': None, 'MaxValue': None, 'DefaultValue': '', 'IsReadable': True, 'IsWriteable': True, 'EnumValues': [{'Value': 1, 'Name': 'break time  12.0 h'}, {'Value': 2, 'Name': 'break time  11.5 h'}, {'Value': 3, 'Name': 'break time  11.0 h'}, {'Value': 4, 'Name': 'break time  10.5 h'}, {'Value': 5, 'Name': 'break time  10.0 h'}, {'Value': 6, 'Name': 'break time  9.5 h'}, {'Value': 7, 'Name': 'break time  9.0 h'}, {'Value': 8, 'Name': 'break time  8.5 h'}, {'Value': 9, 'Name': 'break time  8.0 h'}, {'Value': 10, 'Name': 'break time  7.5 h'}, {'Value': 11, 'Name': 'break time  7.0 h'}, {'Value': 12, 'Name': 'break time  6.5 h'}, {'Value': 13, 'Name': 'break time  6.0 h'}, {'Value': 14, 'Name': 'break time  5.5 h'}, {'Value': 15, 'Name': 'break time  5.0 h'}, {'Value': 16, 'Name': 'break time  4.5 h'}, {'Value': 17, 'Name': 'break time  4.0 h'}, {'Value': 18, 'Name': 'break time  3.5 h'}, {'Value': 19, 'Name': 'break time  3.0 h'}, {'Value': 20, 'Name': 'break time  2.5 h'}, {'Value': 21, 'Name': 'break time  2.0 h'}, {'Value': 22, 'Name': 'break time  1.5 h'}, {'Value': 23, 'Name': 'break time  1.0 h'}, {'Value': 24, 'Name': 'break time  0.5 h'}, {'Value': 25, 'Name': 'automatic'}, {'Value': 26, 'Name': 'party  0.5 h'}, {'Value': 27, 'Name': 'party  1.0 h'}, {'Value': 28, 'Name': 'party  1.5 h'}, {'Value': 29, 'Name': 'party  2.0 h'}, {'Value': 30, 'Name': 'party  2.5 h'}, {'Value': 31, 'Name': 'party  3.0 h'}, {'Value': 32, 'Name': 'party  3.5 h'}, {'Value': 33, 'Name': 'party  4.0 h'}, {'Value': 34, 'Name': 'party  4.5 h'}, {'Value': 35, 'Name': 'party  5.0 h'}, {'Value': 36, 'Name': 'party  5.5 h'}, {'Value': 37, 'Name': 'party  6.0 h'}, {'Value': 38, 'Name': 'party  6.5 h'}, {'Value': 39, 'Name': 'party  7.0 h'}, {'Value': 40, 'Name': 'party  7.5 h'}, {'Value': 41, 'Name': 'party  8.0 h'}, {'Value': 42, 'Name': 'party  8.5 h'}, {'Value': 43, 'Name': 'party  9.0 h'}, {'Value': 44, 'Name': 'party  9.5 h'}, {'Value': 45, 'Name': 'party  10.0 h'}, {'Value': 46, 'Name': 'party  10.5 h'}, {'Value': 47, 'Name': 'party  11.0 h'}, {'Value': 48, 'Name': 'party  11.5 h'}, {'Value': 49, 'Name': 'party  12.0 h'}]}], 'Status': 0, 'Message': None, 'DetailMessages': None}

erikkastelec added a commit that referenced this issue May 7, 2023
@erikkastelec
Copy link
Owner

here the aktuell Log home-assistant_2023-05-07T17-11-50.990Z.log

@nagelclan I released a new version with more logging related to your issue. Please update. Sorry for the inconvenience

@nagelclan
Copy link
Author

I installed 1.5.4, here is the current log file
home-assistant_2023-05-07T17-50-31.656Z.log

@erikkastelec
Copy link
Owner

New version is available for testing

@nagelclan
Copy link
Author

Now i have 1.5.5 here is the current log file
home-assistant_2023-05-08T04-37-52.810Z.log

erikkastelec added a commit that referenced this issue May 8, 2023
Handle request failure for some of the modules #66
@erikkastelec
Copy link
Owner

New release is available

@nagelclan
Copy link
Author

Now i have 1.5.6 here is the current log file
home-assistant_2023-05-08T09-56-32.224Z.log

erikkastelec added a commit that referenced this issue May 8, 2023
Fixed bug in request exception handling #66
@erikkastelec
Copy link
Owner

Version 1.5.7 is out

@nagelclan
Copy link
Author

@nagelclan
Copy link
Author

Now i have 1.5.8 here is the current log file
home-assistant_2023-05-12T05-35-54.690Z.log

@nagelclan
Copy link
Author

now the access works, I changed from API to WEB, and now have access to the data
THX

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

3 participants