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Bug: Files (Preview) application crashes immediately after performing [SHIFT] + [RMB] on a file #17070

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ilpoleppanen opened this issue Apr 25, 2025 · 1 comment
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area - context menu Features or bug reports relating to the context menu crash Bug reports involving a crash needs - additional info Needs more information from the reporter needs - reproducing Issues unable to be reproduced by the dev team

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@ilpoleppanen
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Description

Files (Preview) application (version 3.9.7.0 on Windows build 10.0.26100.0) crashes immediately when selecting a file with [RMB] while holding [SHIFT] key (this key sequence is equivalent to File Explorer functionality of directly opening legacy Windows context menu on Windows 11). Following entries are recorded to debug.log:

2025-04-25 12:59:06.0768|Error|Microsoft.UI.Xaml.LayoutCycleException: The text associated with this error code could not be found.

Layout cycle detected.  Layout could not complete.

Steps To Reproduce

  1. Open Files (Preview)
  2. Select any file with [RMB] while holding [SHIFT] key
  3. Observe Files (Preview) crashing and closing immediately

Files Version

3.9.7.0

Windows Version

10.0.26100.0

User ID

723ed144-cc4c-4443-8dc4-e1829e471c9e

Log File

debug - Copy.log

@Josh65-2201
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Thanks for the report.

  • What layout are you using
  • Are you using anything to modify the Windows File Explorer context menu?

@Josh65-2201 Josh65-2201 added needs - additional info Needs more information from the reporter crash Bug reports involving a crash needs - reproducing Issues unable to be reproduced by the dev team area - context menu Features or bug reports relating to the context menu labels Apr 25, 2025
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Labels
area - context menu Features or bug reports relating to the context menu crash Bug reports involving a crash needs - additional info Needs more information from the reporter needs - reproducing Issues unable to be reproduced by the dev team
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