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User problems with repeat dates in Whats On #36

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GilesGibson opened this issue Jul 15, 2015 · 8 comments
Open

User problems with repeat dates in Whats On #36

GilesGibson opened this issue Jul 15, 2015 · 8 comments

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@GilesGibson
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New site. Logged on as Giles Gibson.

First event that has been posted has fallen foul of the repeat event issue yet again.

http://www.vassallandcoldharbour.org.uk/events/father-nature-natural-thinkers-lambeth-country-show

The event lasts for over 24 hours non-stop. I think the wording needs to change and/or the layout drastically re-done to try and reduce this support issue.

@pmackay
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pmackay commented Jul 15, 2015

It is the Country Show which is all weekend right? :)

I will try transferring the date text from HH to here - have you noticed any change in this issue on HH since we updated text?

@GilesGibson
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yes, it is on for two days, not all weekend. It should have had an entry for Saturday and then repeat for Sunday.

I think we got another error in the last week on the HH site. There are a few now that make the events look rubbish when viewed in calendar mode.

Not sure what to do really. If we cannot get inside the module to break it up a bit and provide a step by step approach then we are limited.

@pmackay
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pmackay commented Jul 15, 2015 via email

@GilesGibson
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OK, that explains a few things, thanks.
I will raise another issue about being able to contact authors easily.

@pmackay
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pmackay commented Jul 15, 2015 via email

@pmackay
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pmackay commented Jul 15, 2015

folklabs/hernehill.org.uk#570 also covers this (just to link up). Need to see if new text helps. Wonder if we could do specific user testing with anyone?

@djwesto
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djwesto commented Jul 15, 2015

Agree with Paul. I think this is a user testing thing.

And I also recommend we sit down with Giles too and actually review the entire layout.

@pmackay, if I was to come up with an alternative layout for the date module, would it be one tpl.php file we'd need to edit?

@pmackay
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pmackay commented Jul 15, 2015 via email

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