Raise ticket on behalf of customer.

[ajiragroup]

Is your feature request related to a problem? Please describe.

I hope everyone agrees that not all customers can login to portal and create issues/ticket. It might also depend upon the nature of business and nature of customers.

Sometimes, depending on nature of business, customers, they might register an issue via phone call and the agent/CSR might have to register it on behalf of the customer.

Describe the solution you'd like

While Creating a ticket, there must be an option to select Customer/Contact when ticket is being created by Agent/Or other users.

Describe the alternatives you've considered

No response

Additional context

No response