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Error in creating a new ticket #2029

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amrit-citrusleaf opened this issue Nov 1, 2024 · 0 comments
Open

Error in creating a new ticket #2029

amrit-citrusleaf opened this issue Nov 1, 2024 · 0 comments
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bug Something isn't working

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@amrit-citrusleaf
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Information about bug

Installed Helpdesk with main branch on a existing bench (v15)

When creating a new ticket, the following error is coming-

/api/method/helpdesk.helpdesk.doctype.hd_ticket.api.new DoesNotExistError

image

Checking the code confirms that this whitelisted method exists. Not sure why its throwing HTTP 404 error.

Version

erpnext 15.38.0
frappe 15.43.0
helpdesk 1.0.0
hrms 15.31.0
india_compliance 15.13.3
payments 0.0.1

Installation method

None

Relevant log output / Stack trace / Full Error Message.

No response

@amrit-citrusleaf amrit-citrusleaf added the bug Something isn't working label Nov 1, 2024
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