Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Contact, Customer and Email Account not being set on Tickets #2115

Open
casesolved-co-uk opened this issue Dec 24, 2024 · 0 comments
Open

Contact, Customer and Email Account not being set on Tickets #2115

casesolved-co-uk opened this issue Dec 24, 2024 · 0 comments
Labels
bug Something isn't working

Comments

@casesolved-co-uk
Copy link

casesolved-co-uk commented Dec 24, 2024 •
edited
Loading

Information about bug

Contact, Customer and Email Account not being set on Tickets

Email Account can be set to create Contacts from Emails, so Contact is known

Customer is determined from the sender email domain, so Customer is known

Incoming Email Account is obviously also known.

Version

V1.2.0

Installation method

None

Relevant log output / Stack trace / Full Error Message.

No response
@casesolved-co-uk casesolved-co-uk added the bug Something isn't working label Dec 24, 2024
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
bug Something isn't working
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests
1 participant
@casesolved-co-uk