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feat:Provision to inform helpdesk clients Holiday List #2135

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saista2 opened this issue Jan 13, 2025 · 0 comments
Open

feat:Provision to inform helpdesk clients Holiday List #2135

saista2 opened this issue Jan 13, 2025 · 0 comments
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enhancement New feature or request

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@saista2
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saista2 commented Jan 13, 2025 •
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Is your feature request related to a problem? Please describe.

Yes Client is not aware of the holidays of the company (support team) hence need to inform client when they interact on helpdesk while creating new feature or replying to existing ticket.

Describe the solution you'd like

There should be a provision to inform helpdesk clients while creating new tickets or replying to existing ticket about the company's holidays as defined in the Holiday List.

Describe the alternatives you've considered

No response

Additional context

No response
@saista2 saista2 changed the title Provision to inform helpdesk clients Holiday List feat:Provision to inform helpdesk clients Holiday List Jan 15, 2025
@RitvikSardana RitvikSardana added the enhancement New feature or request label Jan 24, 2025
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@RitvikSardana @saista2