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ConversationsMessage

Properties

Name Type Description Notes
id str Message ID. It can be used for further manipulations with the message. [optional]
type str `"agent"` for agents’ messages, `"visitor"` for visitors’ messages. [optional]
text str Message text or name of the attached file [optional]
subject str The subject line of the email message (only for messages sent to email threads). [optional]
visitor_id str visitor’s ID [optional]
agent_id str ID of the agent on whose behalf the message was sent (only in messages sent by an agent). [optional]
agent_name str Agent’s name as displayed to the visitor. Only in the messages sent by an agent. [optional]
created_at int Timestamp in milliseconds. [optional]
is_pushed bool `true` for pushed messages [optional]
is_trigger bool `true` for automatic messages from “Targeted chats & triggers” and API (https://developers.brevo.com/docs/javascript-api-reference#sendautomessage) [optional]
is_missed bool `true` for missed and offline messages. [optional]
is_missed_by_visitor bool `true` for unread agent’s messages in finished chats. [optional]
agent_userpic str Only set if the agent has uploaded a profile picture. [optional]
received_from str In two-way integrations, messages sent via REST API can be marked with receivedFrom property and then filtered out when received in a webhook to avoid infinite loop. [optional]
file ConversationsMessageFile [optional]
_from ConversationsMessageFrom [optional]
to list[ConversationsMessageTo] An array containing details of the recipients (applicable only to messages in email threads). [optional]
reply_to ConversationsMessageReplyTo [optional]
cc list[ConversationsMessageTo] An array containing details of the carbon copy (CC) recipients (applicable only to messages in email threads). [optional]
bcc list[ConversationsMessageTo] An array containing details of the blind carbon copy (BCC) recipients (applicable only to messages in email threads). [optional]
source_message_id str The ID of the message assigned by the integration source. [optional]
forwarded_to_source_status ConversationsMessageForwardedToSourceStatus [optional]
integrations object Integration details. [optional]
is_bot bool `true` for automated messages generated by an AI bot. [optional]
attachments list[ConversationsMessageAttachments] An array of file attachments. [optional]

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