Sentry agent for Linear authentication errors #101235
Description
Environment
SaaS (https://sentry.io/)
Steps to Reproduce
- Install the Linear integration
- Install the Linear (Sentry Agent) integration
- Run Seer root cause analysis in a Sentry issue
- Link the Sentry issue to Linear
- Assign the Linear issue to the Sentry agent
Expected Result
The Seer root cause analysis to be added to Linear by the agent.
Actual Result
Multiple authentication errors in different steps of the process.
Organisations in the EU are getting the errors:
When authorising the Sentry Agent for Linear in Linear can get the error "Installation Error: Your Sentry account doesn't have access to organization 'ent-curumas'. This integration was installed for that specific organization." The user is an Owner in the said organisation. The error message lists only US organisations the user is a member of.
- Organisation: ent-curumas
- User: [email protected]
Or OAuth Error: Your Sentry account has no organization memberships reported in this ticket: https://sentry.zendesk.com/agent/tickets/164391
Both EU and US organisations also get I need access to your Sentry account. Please reconnect the integration error when trying to assign the Sentry Seer Agent to a Linear issue.
- Organisation: kismeow-eu
- Also reported in this ticket: https://sentry.zendesk.com/agent/tickets/164472
Product Area
Settings - Integrations
Link
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DSN
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Version
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