Playback error occurs when viewing long Sentry Replay videos.

[dinhchien-zps]

Self-Hosted Version

25.10.0

CPU Architecture

x86_64

Docker Version

29.0.0

Docker Compose Version

2.40.3

Machine Specification

• My system meets the minimum system requirements of Sentry

Steps to Reproduce

1. Navigate to the Replays section in Sentry.
2. Select a session with an extended duration (e.g., over 45 minutes).
3. Start Playback of the session.
4. Observe: Playback fails, stops abruptly, or the Replay Player crashes after a specific amount of time.

Expected Result

The long video replay should play successfully without any errors, crashes, or abrupt stops.

Actual Result

The video playback stops abruptly and displays an on-screen error. A detailed error message is logged in the browser console.

Event ID

No response

[aldy505]

@InterstellarStella @dalnoki Hi, can I get this transferred into sentry repository? Thank you!

[getsantry]

Auto-routing to @getsentry/product-owners-replays for triage ⏲️

[linear]

ENG-5892

[billyvg]

@dinhchien-zps is this from a mobile replay? What browser are you using? And can you try without any extensions (if any)