OnePlus Ace 5 Pro (PKR110) fails to detect planes despite ARCore support #1729
Description
SPECIFIC ISSUE ENCOUNTERED
My device, OnePlus Ace 5 Pro (model PKR110), is listed as ARCore supported in the official ARCore documentation. However, when using ARCore-based apps such as Measure, the app consistently fails to detect any flat surfaces.
The app launches correctly, the camera is active, but no plane detection dots appear regardless of lighting conditions or surface texture. The issue persists across multiple AR apps.
VERSIONS USED
- Android Studio: N/A (end user, not developer)
- ARCore SDK for Android: N/A
- Device manufacturer, model, and O/S: OnePlus Ace 5 Pro (PKR110), Android 15
- Google Play Services for AR (ARCore): 1.48.250340293 (250340293)
- Output of
adb shell getprop ro.build.fingerprint: OnePlus/PKR110/OP60EBL1:15/AP3A.240617.008/v.1d5d893-55c-55d:user/release-keys
STEPS TO REPRODUCE THE ISSUE
- Open any ARCore-based app (e.g., Measure)
- Point at a flat, textured surface under good lighting
- Slowly move device to help surface detection
- No plane detection occurs
WORKAROUNDS (IF ANY)
None. Tried restarting device, reinstalling Google Play Services for AR, and testing in various environments.
ADDITIONAL COMMENTS
The device is listed as officially supported by ARCore, but the core functionality of plane detection fails. This may indicate an issue with calibration or implementation on this specific model (PKR110). Please verify support status or provide guidance.