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Models are displayed too large / floating on iOS 17.5 #4837

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Frank3K opened this issue Jul 16, 2024 · 3 comments
Open
4 of 13 tasks

Models are displayed too large / floating on iOS 17.5 #4837

Frank3K opened this issue Jul 16, 2024 · 3 comments
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flag: not model-viewer Problems that are related to our project but are ultimately some other project's issue

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@Frank3K
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Frank3K commented Jul 16, 2024 •
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Description

On iOS 17.5.1 we observe two issues on iOS:

  1. Models are displayed too large.
  2. It looks like the models are "floating" above the ground.

We did not observe these issues in prior iOS versions.

Both issues can be seen in the following videos:

FullSizeRender.mp4
IMG_2827c.mp4

Note that the closet in the background is exactly 200 cm, like the astronaut is supposed to be.

Tested on multiple iOS devices. On Android everything looks fine. Movie clips are from an iPhone 13.

Live Demo

https://modelviewer.dev/examples/augmentedreality/#ar

Version

  • model-viewer: v3.5.0

Browser Affected

  • Chrome
  • Edge
  • Firefox
  • IE
  • Safari

OS

  • Android
  • iOS
  • Linux
  • MacOS
  • Windows

AR

  • WebXR
  • SceneViewer
  • QuickLook
@elalish elalish added the flag: not model-viewer Problems that are related to our project but are ultimately some other project's issue label Jul 16, 2024
@elalish
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elalish commented Jul 16, 2024

@AdaRoseCannon Looks like a Quick Look floor-finding regression?

@AdaRoseCannon
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Please file an issue via Feedback Assistant and include the videos.

@Frank3K
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Frank3K commented Jul 17, 2024

Thanks for your quick responses. We have reported the issue using the feedback assistant.

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@elalish @AdaRoseCannon @Frank3K