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| MIDI device name | Controller type | Status | Port |
@@ -272,7 +278,7 @@ S-Series Custom MIDI Map
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There should be a second MIDI script on the list called ``Native Instruments Komplete Kontrol (S-Series Custom MIDI Map) (user)``.
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You can assign this script to the MIDI device that represents the keyboard (named ``"KOMPLETE KONTROL - 1"``) to use the white buttons
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You can assign this script to the MIDI device that represents the keyboard (named ``KOMPLETE KONTROL - 1``) to use the white buttons
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at the top of the screen when the keyboard is on MIDI mode to trigger different actions inside FL Studio
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In order for this optional script to work, you will need to load the Komplete Kontrol software and change the settings of the MIDI template the keyboard
@@ -311,38 +317,49 @@ Updating the script
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===================
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To update to a newer version of the script, just delete the ``Native Instruments Komplete Kontrol`` folder
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from the ``Hardware`` folder and install the new version following these same steps. Re-assigning the script
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from the ``Hardware`` folder and install the new version following the steps above. Re-assigning the script
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on the FL Studio MIDI settings shouldn't be necessary as the script paths will be exactly the same.
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.. _troubleshooting:
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Troubleshooting
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===============
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- **Powercycle your device:** As simple or stupid it might appear to be, turning your device off and on might solve some problems in certain situations. Try it first before doing anything more if you have any problems:
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- **Powercycle your device:** As simple it might appear to be, turning your device off and on might solve some problems in certain situations. Try it first before doing anything more if you have any problems:
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- **S-Series:** These ones have a dedicated power on/off button on the back. Use it to turn your device off and back on.
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- **A-Series and M-Series:** These power on and off only by the USB power. To turn off and on your device, just unplug it from your PC and then plug it back.
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- If this does nothing, try restarting your PC as well.
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- If this does nothing, try restarting your PC as well. Sometimes the Native Instruments driver might fail or not work properly and a restart might be required to fix the issue.
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- **There's no DAW MIDI port (more typical on Windows, but might happen on macOS as well):** The DAW port is a virtual MIDI port created by the drivers of the keyboard when they detect a Komplete Keyboard connected. If it doesn't appear then it might be due to a corrupt driver install or an error on the initialization of the driver. Try to reboot your PC. If that doesn't work, then:
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- **There's no DAW MIDI port (more typical on Windows, but might happen on macOS as well):** The DAW port is a virtual MIDI port created by the drivers of the keyboard when they detect a Komplete Keyboard connected. If it doesn't appear then it might be due to a corrupt driver install or an error on the initialization of the driver. Try to reboot your PC. If that doesn't work, then follow these instructions:
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- Disconnect any NI device from your PC
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- Go to the Windows Settings (or the Control Panel) and uninstall all of the Komplete Kontrol named elements on the Apps and Features list:
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.. note::
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macOS users will need to uninstall and reinstall Komplete Kontrol to fix the driver installation by following
- Run Native Access as an administrator and re-install Komplete Kontrol
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- Run Komplete Kontrol as an administrator to finalize the installation of the drivers
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- If you have an S-Series device, you might need to reinstall the standalone driver as well. You can download it from Native Instrument's `drivers catalog <https://www.native-instruments.com/en/support/downloads/drivers-other-files/>`__
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- Restart your PC once again
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- Disconnect any NI device from your PC
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- Go to the Windows Settings (or the Control Panel) and uninstall all of the Komplete Kontrol named elements on the Apps and Features list:
- Run Native Access as an administrator and re-install Komplete Kontrol
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- Run Komplete Kontrol as an administrator to finalize the installation of the drivers
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- If you have an S-Series device, you might need to reinstall the standalone driver as well. You can download it from Native Instrument's `drivers catalog <https://www.native-instruments.com/en/support/downloads/drivers-other-files/>`__
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- Restart your PC once again
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- If the problem persists, contact Native Instruments to get technical support
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- If the problem persists, contact Native Instruments to get technical support
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- **macOS:** macOS users need to uninstall and reinstall Komplete Kontrol to fix the driver installation by following
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