17track seems that has made breaking changes

[oriold]

The problem

You must now request a security key from the API dashboard, which I can't log in for now. Then this new API can be configured to do callbacks on a webhook that you specify.

Seems that this integration will need to be rewriten to say the least.

What version of Home Assistant Core has the issue?

core-2025.6.0

What was the last working version of Home Assistant Core?

core-2025.6.0

What type of installation are you running?

Home Assistant OS

Integration causing the issue

seventeentrack

Link to integration documentation on our website

https://www.home-assistant.io/integrations/seventeentrack/

Diagnostics information

`Logger: homeassistant.components.seventeentrack
Source: helpers/update_coordinator.py:382
integration: 17TRACK (documentation, issues)
First occurred: 07:47:54 (228 occurrences)
Last logged: 12:55:08

Unexpected error fetching seventeentrack data
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 382, in _async_refresh
self.data = await self._async_update_data()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/components/seventeentrack/coordinator.py", line 61, in _async_update_data
summary = await self.client.profile.summary(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
show_archived=self.show_archived
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
)
^
File "/usr/local/lib/python3.13/site-packages/pyseventeentrack/profile.py", line 111, in summary
for kind in summary_resp.get("Json", {}).get("eitem", []):
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
AttributeError: 'NoneType' object has no attribute 'get'`

Example YAML snippet

Anything in the logs that might be useful for us?

Additional information

No response

[home-assistant]

Hey there @shaiu, mind taking a look at this issue as it has been labeled with an integration (seventeentrack) you are listed as a code owner for? Thanks!

Code owner commands

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[lloydbayley]

Thank christ it's not just me. I've been tracing errors and coming up with nothing. I must take my hat off to you. Will watch this space as I don't have the wherewithal to attempt to contribute at the moment.

[mcv93us]

Same thing happened to me, I'm using HA 2025.5.3 but for a few days now I've been getting the error "AttributeError: 'NoneType' object has no attribute 'get'".
I tried to remove the integration because I thought it was corrupted and now I can't reinstall it because it always gives me the "Invalid Authentication" error, now I'm without shipping control sensors! Now the logs don't show any errors since the integration is no longer installed on my HA instance.
I hope this integration will be repaired.

[lloydbayley]

Yep, same here. I thought it was funny that nothing had updated but didn't make the link between that and an obvious change on the backend of 17Track. I'm under a bit of duress at the moment and am kicking myself that I didn't twig earlier.

[viny182]

same here... and in order to get the new security key, you have to create an api account with a corporate e-mail as 17track is not accepting generic e-mail providers like gmail.com and outlook.com...

[oriold]

I got a response from their support telling about the need to create a developer account to use the API. I have been able to create one account, will investigate then afterwards.

[oriold]

Ok, so the panel is similar, but has more options. You do have a SecretKey for your API, and then you need to indicate a webhook to call back with changes, etc. Of course this a smarter/better way than constantly polling the API, but I do suspect that the code will have to change, in one sense should be easier to maintain afterwards, I guess.

[spanzetta]

FYI we was discussing about this also here #144801
and the author (@shaiu) is aware that it needs some rework
#144801 (comment)

[lloydbayley]

Well that's a jolly-good thing. It's a lot of work to keep following changes by a website when you're doing it as a love-job.
I'm not in a position to contribute at the moment but I'm happily patient.
Bravo, to the author, I say and I'm still watching this space.

[anesioneto]

Same here. If you subscribe as a developer, you get 100 credits. Does anyone know about the consumption? Hope this is not the final solution...😕

[oriold]

I have still the free tier with 40 packages to track. I notice the new site really slow to get updates. Some packages don't even show up, not sure if they are still working on the new site rough edges and it's temporary.

[Kippy74]

Same issue here...

[spanzetta]

I switched to https://github.com/storm1er/ha_integration_parcelsapp
It works quite well.. even if it's limited in terms of numbers of package you can track per month