Unable to backup on Android 16. App crashes

[ondern]

Pre-submission checklist

• I am submitting a bug report, not a feature request.
• I have searched for similar issues, but did not find any matches.

Description

Unable to backup on Android 16. App crashes
v2.3.1

Steps to reproduce

1. Go to Settings
2. Click on Export or Export as csv
3. App crashes
4. See error

System information

• Phone: Google Pixel 9 Pro XL
• Phone Operating System: Android 16
• App version: v2.3.1

Mainband version
g5400c-250605-251024-B-14326965,954
00c-250605-251024-B-14326965

Kernel version
6.1.134-android14-11-g66e758f7d0c0-ab1
3748739
#1 Tue Jul 8 09:17:32 UTC 2025

Compilation version
ВРЗА.251105.015

Screenshots

Unable to produce screenshot. App crashes

[ondern]

@iSoron FYI

More or less similiar issue on Udemy downloading video lectures for offline viewing and Nova Launcher crashes while exporting backup. Here what I learned:

Android 16's new "Scoped Storage" rules Google no longer allows applications to access the entire file system. Applications can only write to their own private folders: /Android/data/com.udemy.android/ /Android/media/com.udemy.android/ If the app has not been fully updated to be compatible with Android 16, it cannot create the video download folder → download fails.